HOUSEKEEPER (HEAD OF DEPARTMENT)

Supervise, lead and train all team members within the housekeeping department.

Conduct daily inspection of entire resort premises, including guest rooms, public areas, washrooms, landscape compound, restaurant outlet, as well as administrative offices.

Verify daily tasks to Public Area Attendant and Laundry Attendant. Verify daily maid assignment report to ensure maximum productivity and efficiency.

Update all associates on various information via daily briefing and communication log book.

Achieve annual KPI established with strategic action plan implementation.

Manage daily consumption of guest supplies, including room amenities, coffee, tea, mini bar stock supplies, etc. Ensure proper daily record is updated.

Organize and conduct monthly inventory for linen, guest supplies as well as operating equipment as determined by established policy. Request stock and guest supplies based on established par levels.

REQUIREMENTS:

More than 5 years of relevant work experience required for this role.

Excellent leadership, interpersonal and communication skills.

Committed to delivering high levels of customer service.

Ability to work under pressure.

Flexibility to respond to a range of different work situations.

Strong organizational, budget management and problem-solving skills.

Open for Malaysian only.

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a housekeeper?
• Do you have customer service experience?
• Do you have recovery / retention experience?
• Do you have professional housekeeping experience?
• Have you worked in a role where you were responsible for budget management & forecasting?

Hotel & Accommodation Services 51-100 employees.

A well-established island resort offering luxurious rooms and facilities to tourists from all over the world. The resort has gained various recognitions and is gearing to achieve more in the years to come.

Perks and benefits: STAFF HOSTEL, MEALS, BOAT TICKET, TRAINING, GROUP.