Hotel Front Desk Attendant

Bighornlaw; George Town; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is looking for a motivated Hotel Front Desk Attendant to create a welcoming atmosphere for guests. In this role, you will be the first point of contact, ensuring a smooth check-in and check-out process while embodying the property’s core values. Your multitasking abilities and strong customer service skills will be essential in addressing guest needs and providing information about hotel amenities and services. Join this vibrant team and contribute to a positive guest experience in a dynamic environment where your efforts will make a significant impact.

Qualifications

• Fähigkeit, Kundenservice mit einem gastorientierten Ansatz zu bieten.
• Profi im Umgang mit Internetsoftware und Microsoft Office-Anwendungen.

Responsibilities

• Koordinieren mit dem Housekeeping zur schnellen Lösung von Gästeanliegen.
• Reservierungen vornehmen, Informationen über Annehmlichkeiten bereitstellen.

Skills

Kundenservice

Multitasking

Flexibilität

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Quality Inn & Suites — Georgetown, SC • Georgetown , SC , US

Posted 3 days ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Take reservations in person, via email, or over the phone, including group bookings.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Balance cash at the end of each shift and generate reports for the next shift.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.

Compensation

$12.50 - $13

About Quality Inn & Suites — Georgetown, SC

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.