Hotel Front Desk Attendant

Quality Inn & Suites — Georgetown, SC • Georgetown , SC , US

Posted 3 days ago

Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Responsibilities

• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Take reservations in person, via email, or over the phone, including group bookings.
• Provide guests with information about hotel amenities, dining, and travel directions.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
• Balance cash at the end of each shift and generate reports for the next shift.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Availability to work flexible schedules, including weekends and holidays.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.

Compensation

$12.50 - $13

About Quality Inn & Suites — Georgetown, SC

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners.