Hotel Event AV Specialist: Flawless Setups & Live Tech

Sheraton Petaling Jaya Hotel; Petaling Jaya; On-site; MYR 27,900 - 39,060; Full time

Job summary

A prestigious hotel in Malaysia is seeking an AV Technician to provide high-quality audio-visual support for events. This role involves setting up equipment, troubleshooting issues, and assisting clients with their AV needs. Ideal for entry-level candidates, it offers a full-time opportunity in the vibrant hospitality industry. Strong technical and communication skills are essential to ensure seamless presentations and enhance guest experiences.

Qualifications

• Experience in audio-visual support for events.
• Ability to troubleshoot technical issues quickly.
• Professional communication skills with clients.

Responsibilities

• Set up and operate AV equipment for events.
• Conduct pre-event checks on equipment.
• Offer technical assistance to guests and event planners.

Skills

Audio-visual support

Technical troubleshooting

Client communication

Equipment maintenance

Tools

Projectors

Microphones

Lighting equipment

Job description

The AV Technician in a hotel setting is responsible for delivering high-quality audio-visual support for conferences, meetings, banquets, and special events. This role ensures that guests, event organizers, and corporate clients experience seamless presentations, sound, and visual effects that enhance the hotel’s reputation for excellence in hospitality and event management.

Event Setup & Operation

• Prepare, install, and operate AV equipment (projectors, microphones, speakers, video conferencing systems, lighting).
• Conduct pre-event checks to ensure all systems are functioning properly.
• Support live events, ensuring smooth transitions and minimal disruptions.
  
  

Guest & Client Support

• Work closely with event planners, banquet managers, and guests to understand AV requirements.
• Provide professional, courteous assistance to presenters and performer
• Offer technical guidance to clients unfamiliar with AV systems.
  
  

Maintenance & Troubleshooting

• Perform routine inspections and preventive maintenance on AV equipment.
• Troubleshoot and resolve technical issues quickly during events.
• Maintain inventory of AV equipment and recommend upgrades or replacements.
  
  

Collaboration

• Coordinate with banquet, conference, and IT teams to deliver integrated event solutions.
• Ensure compliance with hotel standards and safety regulations.