Hospitality Security & Safety Specialist

Moxy Putrajaya; Putrajaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

MOXY is seeking a vigilant Loss Prevention Officer (Security) to protect guests, crew, and property while maintaining the energetic MOXY experience. You will patrol guest floors and public areas, monitor CCTV and life-safety systems, and respond to emergencies with calm professionalism.

Ideal candidates have strong observation and communication skills, experience in security or related fields, and basic first aid/CPR knowledge.

Qualifications

• Basic knowledge of emergency response procedures, fire safety, and incident reporting.
• First Aid and CPR certification is an advantage.
• Previous experience in Security, Loss Prevention, Military, Law Enforcement, or Hospitality Security is preferred.

Responsibilities

• Patrol guest floors, public areas, back-of-house spaces, parking areas, and hotel grounds to ensure a safe and secure environment.
• Assist guests with room access and provide support when required.
• Monitor CCTV systems, fire life safety systems, perimeter alarms, and emergency response systems.
• Conduct daily safety inspections and identify potential hazards or security risks.
• Respond to emergencies, accidents, fire alarms, medical incidents, and security-related situations.
• Administer first aid and CPR when required and coordinate with emergency services.
• Prepare accurate incident, accident, and daily activity reports.
• Investigate safety, security, theft, property damage, and other loss prevention incidents.
• Gather evidence, conduct interviews, and document findings in accordance with company procedures.
• Assist guests and associates during emergency situations, evacuations, or crisis events.
• Handle disturbances professionally and help de-escalate guest or employee conflicts.
• Manage access control and secure hotel entrances, exits, and restricted areas when required.
• Escort unauthorized individuals from the property while maintaining professionalism and guest service standards.
• Respond to vehicle-related incidents, theft reports, and other security concerns.
• Maintain confidentiality of all security-related information, reports, and investigations.
• Work closely with hotel leadership to support safety awareness and risk prevention initiatives.

Skills

Observation skills

Conflict resolution

Communication

Decision making

Integrity

Discretion

Emergency procedures

First Aid/CPR

Tools

CCTV

Life safety systems

Access control

Job description

MOXY is seeking a vigilant Loss Prevention Officer (Security) to protect guests, crew, and property while maintaining the energetic MOXY experience. You will patrol guest floors and public areas, monitor CCTV and life-safety systems, and respond to emergencies with calm professionalism.

Ideal candidates have strong observation and communication skills, experience in security or related fields, and basic first aid/CPR knowledge.