Hospitality Consultant

Freelancing.my; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality consultancy in Kuala Lumpur, Malaysia is seeking an experienced Hospitality Consultant to provide expert advice on operations, branding strategies, and guest experience enhancements tailored to businesses in the hospitality industry. The role involves evaluating operations, conducting market analysis, and developing actionable strategies, requiring a creative mindset and a deep understanding of the industry. Candidates should possess strong skills in branding and market research, with the ability to deliver customized solutions.

Qualifications

• Deep understanding of the hospitality industry.
• Creative mindset to develop customized solutions.
• Ability to analyze guest feedback and market trends.

Responsibilities

• Evaluate client operations and recommend efficiency strategies.
• Create branding strategies that resonate with audiences.
• Design memorable guest experiences based on feedback.
• Conduct market research to inform recommendations.
• Develop action plans to achieve client goals.
• Collaborate with clients to understand their needs.
• Provide training for implementing recommended changes.
• Advise on sustainable practices aligning with consumer demands.

Skills

Administrative Support

Branding

Business Plan

CRM

Data Analyst

Market Research

Marketing

Job description

We seek a dynamic and experienced Hospitality Consultant to join our team at Hospitality Ahead. The ideal candidate will provide expert advice on operations, branding strategies, and guest experience enhancements tailored to hospitality businesses. This role requires a deep understanding of the hospitality industry, a creative mindset, and the ability to deliver customized solutions to clients.

Key Responsibilities

• Operational Excellence: Evaluate client operations and recommend strategies to optimize efficiency, reduce costs, and improve service quality.
• Brand Development: Create and refine branding strategies that align with market trends and resonate with target audiences.
• Guest Experience Design: Analyze guest feedback and trends to design memorable, customer‑centric experiences.
• Market Analysis: Conduct in‑depth research on industry trends, competitor performance, and guest behavior to inform recommendations.
• Strategic Planning: Develop comprehensive action plans to achieve client goals, including operational, marketing, and service strategies.
• Client Collaboration: Work closely with clients to understand their unique needs, challenges, and vision for their business.
• Training and Support: Provide training and resources to help clients and their teams implement recommended changes effectively.
• Sustainability Integration: Advice on incorporating sustainable practices to align with modern consumer demands and environmental goals.

Contact us at *******@hospitalityahead.com

Skills Required

• Administrative Support
• Branding
• Business Plan
• CRM
• Data Analyst
• Market Research
• Marketing