Hospital Housekeeping Executive

UEM Edgenta; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading service management company in Kuala Lumpur seeks a qualified individual to oversee Environmental Services programs. Responsibilities include managing staff training, ensuring service quality, and conducting audits. Candidates should have 3+ years in healthcare or hospitality cleaning and excellent communication skills in English and Bahasa Malaysia. This role offers an opportunity to influence team performance in a dynamic environment.

Qualifications

• Minimum 3 years of experience in healthcare or hospitality cleaning.
• Good oral and written communication skills in English and Bahasa Malaysia.
• Must be driven, enthusiastic, firm, and self-motivated.

Responsibilities

• Lead execution of Environmental Services programs.
• Develop staff training and development plans.
• Plans and assigns work for subordinate employees.

Skills

Communication skills

Self-motivated

Proficient in Microsoft Office

Education

STPM or equivalent

Diploma or Degree in a related field

Job description

Responsibilities

• Administers and lead all subordinates in the smooth execution of Environmental Services programs in the facility.
• Develops and implements staff training and development plans to provide cross training of employees, specific job-related training and other approaches to provide opportunities for staff flexibility and development.
• Plans, schedules, coordinate, and assign work and establish goals and priorities for subordinate employees to ensure the attainment of desired end results.
• Investigates complaints or problems and takes appropriate action to correct problem areas.
• Manages conflicts, diffuses tension and builds a cohesive team environment.
• Assists in budget planning, implementation and control within the division.
• Develops and monitors work teams, or units and assigns staff to efficiently and effectively accomplish the division’s goals and objectives.
• Implements policies and procedures developed by higher-level managers or superiors. Assists in developing, recommending and coordinating the implementation of new procedures for the assigned functions or unit.
• In the absence of the Facility Manager, conducts joint review meetings (JRM) with customers. Prepares and distributes minutes of meeting to appropriate personnel.
• Assists in the preparation of the Annual Performance Review for the facility in collaboration with Head Office for annual submission to customers. Responsible for the continuous compilation of facility activities that include brief history and photographs to support the APR selection process.
• Assists client in preparation of external audits such as MSQH, ISO 9001, ISO 45001, MOH, etc.
• Always represents the company in the highest possible manner.
• Takes care of staff and own health and safety.
• Participates in OSH training, campaigns and promotional sessions.
• Understands and follows the company's OSH policy.
• Reports any job-related injuries, strains or illnesses as a result of doing your job to the superior.
• Participates in risk, safety, quality, environmental and business continuity activities of the organization.
• Performs other duties as required by superior.

Qualifications

• Minimum qualification of STPM or equivalent, with at least 3 years of experience in healthcare or hospitality cleaning.
• A recognized Diploma or Degree in a related field is an added advantage.
• Good oral and written communication skills in both English and Bahasa Malaysia, with the ability to communicate effectively at all levels.
• Must be driven, enthusiastic, firm, and self-motivated.
• Proficient in Microsoft Word, Excel, and PowerPoint.