Overview
Silver Jubilee Home For the Aged – Gelugor, Penang
Ensure residents receive adequate care in line with relevant policies and regulatory requirements. Ensure residents adhere to the house rules. Ensure the meals served have adequate nutrition and consistent with set standard submitted to relevant authority. Ensure implementation of balance program for independent and active living residents. Ensure resident's sponsor/(s) is promptly informed on emergency matter regarding the resident.
Responsibilities
- Lead and manage daily operations of the aged home facility.
- Ensure compliance with all relevant government regulations, licensing requirements, and health standards.
- Oversee facility maintenance, safety, and cleanliness.
- Engage with business communities / local organizations to implement CSR program.
- Lead and implement fundraising / donation program (corporate, small amount, in-kind).
- Plan staff requirements and ensure adequate staff scheduling and coverage at all times.
- Recruit, train, supervise, and evaluate staff performance.
- Foster a positive workplace culture, teamwork, and professional development.
- Prepare and manage budgets, financial reports, and cost control measures.
- Oversee billing, payroll, and procurement processes.
- Implement quality improvement and efficiency initiatives.
Compliance & Quality Assurance
- Conduct regular audits of resident care, staff practices, and facility standards.
- Ensure policies and procedures comply with local regulations.
- Lead preparation for inspections and accreditation processes.
Core Competencies
- Regulatory Compliance Awareness
- Problem-Solving & Decision-Making
- Communication & Relationship Management
- Proficiency in English report writing
- Proficiency in developing and improving policies and procedures for home operations
- Proficiency in Microsoft Office
Qualifications & Requirements
- Bachelor’s Degree in any discipline
- Minimum 15 years working experience with at least 5 years managerial experience in general management and office administration
- Strong knowledge of eldercare practices, healthcare standards, and safety regulations
- Excellent leadership, communication, and conflict resolution skills
- Financial and resource management experience preferred