HNW Wealth Ops Lead (Contract)

Hong Leong Bank; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank in Malaysia seeks an experienced Wealth Operations professional to support High Net Worth client initiatives and strategic projects. You will collaborate with wealth product managers and branch staff to ensure accurate onboarding, pricing, and frontline handoffs, while upholding data integrity and regulatory compliance.

The role emphasizes operational governance, cross-system coordination, and delivering a seamless client experience across Malaysia and regional markets.

Responsibilities

• Support operational rollout, onboarding workflows, and end-to-end service delivery for High Net Worth clients.
• Coordinate SRF documentation for new campaign/product codes; liaise with Finance on pricing; prepare handoff guides for frontline staff.
• Oversee wealth campaigns, validate eligibility and entitlement, manage rewards and SLAs with Marketing & Channel Distribution.
• Maintain transaction logs, reconcile campaign costs and accruals, provide performance insights to Wealth Management.
• Ensure daily processing and documentation adhere to Shariah guidelines, internal audits, and regulatory requirements.

Job description

Hong Leong Bank in Malaysia seeks an experienced Wealth Operations professional to support High Net Worth client initiatives and strategic projects. You will collaborate with wealth product managers and branch staff to ensure accurate onboarding, pricing, and frontline handoffs, while upholding data integrity and regulatory compliance.

The role emphasizes operational governance, cross-system coordination, and delivering a seamless client experience across Malaysia and regional markets.