Helpdesk Support

Technovation Consulting Sdn Bhd; Bayan Lepas; On-site; MYR 36,000 - 48,000; Full time

Job summary

A growing company in Malaysia seeks candidates for an entry-level IT role focused on maintaining and supporting IT infrastructure. The position offers hands-on experience and mentorship opportunities in a supportive environment, ideal for fresh graduates eager to learn and grow in the IT field.

Benefits

Hands-on experience with enterprise-grade infrastructure

Mentorship and career growth opportunities

Supportive, team-first culture

Exposure to cloud and cybersecurity

Qualifications

• Fresh graduates encouraged to apply.
• Understanding of IT tools is beneficial.
• Strong interest in system engineering is sought.

Responsibilities

• Maintain and support IT infrastructure，包括服务器和网络系统.
• Provide technical support and issue resolution for end users.
• Collaborate on hardware upgrades and system integration.
• Implement technology solutions aligned with business needs.

Skills

Communication

Problem Solving

Understanding of Windows/Linux systems

Understanding of networks

Proactive learner

Education

Diploma/Degree in IT or Computer Science

Job description

Jobs Scope

• Maintain and support IT infrastructure, including servers, end-user hardware, and network systems to ensure optimal performance and availability.
• Provide day-to-day technical support and issue resolution for end users, ensuring timely response and adherence to service level standards.
• Collaborate with cross-functional teams to execute hardware upgrades and ensure smooth integration with existing systems and environments.
• Assess, recommend, and implement technology solutions aligned with business or project requirements, focusing on efficiency, scalability, and reliability.
  
  
  

What We're Looking For

• Diploma/Degree in IT, Computer Science, or related field
• Understanding of Windows/Linux systems, networks, and IT tools
• A proactive learner with a strong interest in system engineering
• Good communication and problem-solving skills
• Fresh graduates are highly encouraged to apply!
  
  
  

What You'll Gain

• Hands-on experience with enterprise-grade infrastructure.
• Mentorship and career growth opportunities.
• Supportive, team-first culture.
• Exposure to cloud, cybersecurity, and modern IT solutions.
  
  
  

Interested candidates please submit your application through Jobstore