HEALTHCARE ASSISTANT, ICU/HDU

KPJ Kluang Specialist Hospital; Malaysia; On-site; MYR 17,000 - 28,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a Nursing Assistant to support qualified nurses in patient care across hospital units. You will follow policies, assist with basic nursing tasks, and help maintain a safe, clean environment, contributing to the overall patient care plan.

You will perform rounds, assist with hygiene, transfers, and routine duties, and coordinate with team members to ensure timely and compassionate service. Willingness to work shifts, weekends, and holidays is required.

Qualifications

• Eligible to work in a hospital setting.
• Experience in hospital care is preferred.
• Strong communication and compassionate patient care required.

Responsibilities

• Assist with basic nursing care for patients.
• Coordinate with team members in ward/unit activities.
• Inform nurse-in-charge of any incidents or situations needing administrative involvement.
• Perform regular nursing rounds and attend ward reports.
• Maintain ward cleanliness and prepare supplies and equipment.
• Assist with admission, transfer, discharge and patient transfers.
• Provide personal hygiene care and comfort measures to patients.
• Assist with procedures, equipment setup, and patient transport as needed.

Skills

Fluent in English and Bahasa Malaysia

Interpersonal communication

Caring

Responsible

Education

SPM qualification

Certified healthcare assistant (priority)

Job description

Assists the qualified nurses in providing care to all patients within an assigned unit of the hospital and such nursing care is an integral part of the individualized holistic patient care plan as directed by the medical staff according to the Policies and Procedures of the hospital and in keeping with the generally accepted principles, policies and procedures of the Nursing Services.

1. Perform basic nursing care to patients in line with the policies and procedures of nursing Services.
2. Coordinate with other team members in all activities in the ward/ unit.
3. Responsible for keeping the Registered Nurse / Trained Assistant Nurse / Nurse-In-Charge / Unit Manager informed of any incidents or reports situation that needs nursing administrative involvement.

ORGANIZATION AND MANAGEMENT

Understand and carries out the nursing care in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of the Nursing Services and hospital. Understands the service organization structure. Informs Nurse-In-Charge or Unit Manager when changes occur in circumstances which affect standards of care. Receives ward report and assignment before the change of each shift. Attending meetings held by the services to discuss issues and matters pertaining to the operation of the service.

Daily routine:

• Performs regular nursing rounds on all patients in the wards to ascertain for other additional needs, talks to patient / family members.
• Makes and tidies patients' beds.
• Change linen when necessary Carbolizes beds and equipment and tidies patient's bedside lockers, cardiac tables, chairs and surrounding areas.
• Maintains the cleanliness of the ward, pantry, treatment room, utility and linen room.
• Collect, cleans and fills hot water flasks for patients.
• Dispatching: charge tickets, CSSS items, specimens, etc. to relevant services
• Answers phone calls and relay messages.
• Responds to patient's call bell promptly.

Assists the qualified staff in the following:

• Carries out basic nursing care for patient's comfort, safety, nutritional and elimination needs.
• Admission, transfer and discharge of patients.
• Gives bed bath and provide total personal hygiene to non-ambulatory patients.
• Assist ambulatory patients when necessary.
• While doing dressing, setting intravenous lines, catheterization, vulva swabbing etc.
• Clear the trolley after use.
• Washes instruments used and place in the appropriate place.
• Recording daily charges for disposable/ equipment / consumable items used in the ward. into patient's charges accordingly.
• Maintaining record of intake and output chart.
• Lifting, turning and positioning of patients in bed, bed to chair and bed to trolley using the correct body mechanics.
• Treatment of pressure sores.
• Taking diet orders for new admission and serving meals and drinks, collects trays.
• Helps to feed patients orally.
• Prepare drinks for patients at night and when necessary.
• Chaperons Consultant in doing procedure and review patients in the absence of trained nurses.
• Accompany the nurses to send patients to OT/OT/another department and from OT/another department.
• Escorts patients to other services for diagnostic investigations.

Qualification/ Requirement

Education: Possess academic qualification of SPM qualification Certified healthcare assistants would be a priority.

Knowledge and Experiences:

Experience working in a hospital setting is an advantage.

Skills & Competencies:

Certified Basic Life Support Special skills required Able to converse fluently and write in English language and Bahasa Malaysia

Personal attributes

Have interpersonal and communication skills. Caring, honest, and responsible worker.

Willingness to work on scheduled hours, shifts and weekends, public holidays and any time called during emergencies.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.