HEALTHCARE ASSISTANT, ACCIDENT & EMERGENCY

Damansara Specialist Hospital 2; Petaling Jaya; Presencial; MYR 24.000 - 36.000; Jornada completa

Descripción de la vacante

KPJ Healthcare Berhad is seeking a Healthcare Assistant to deliver basic nursing care in alignment with hospital policies, attending to patients in a busy ward environment. The role requires effective communication with patients and families, assisting nurses, and maintaining a clean, organized ward and proper stock levels.

BLS certification and bilingual English/Bahasa Malaysia abilities are preferred, with flexibility for shifts and emergencies.

Formación

• Education: Sijil Pelajaran Malaysia; priority for certified healthcare assistants.
• Knowledge/Experience: Hospital experience an advantage.
• Skills/Competencies: Must have CPR/BLS, fluent in English and Bahasa Malaysia.
• Personal attributes: Interpersonal, caring and responsible; willing to work shifts and emergencies.

Responsabilidades

• Provide basic nursing care aligned with hospital vision and goals.
• Conduct regular nursing rounds and communicate with patients and families.
• Assist nurses in transporting patients to theatres and tests.
• Maintain ward cleanliness, stock levels, and equipment; document charges and charting.
• Support infection control practices and safety policies; participate in meetings.

Conocimientos

Basic Life Support

Educación

Sijil Pelajaran Malaysia / Certified healthcare assistants priority

Descripción del empleo

Organization and Management

Provide basic nursing care that aligns with the vision, mission, philosophy, goals, and objectives of the nursing services and the hospital. Notify the nursing leaders of any situations that impact the quality of care. Obtain unit report and assignment at the beginning of each shift and perform additional tasks as assigned by the Unit Manager or Senior Registered Nurse

Daily routine:

• Conducts regular nursing rounds to assess patients’ needs and communicate effectively with them and their families about the patient’s condition and the care required.
• Provide attentive care to infants and young children, as well as effectively manage challenging situations with them.
• Prepares and tidies patients’ beds and linens as needed and organizes patients’ belongings as well as furniture.
• Disinfects the beds, furniture, and equipment after utilizing them.
• Keeps the ward, store, fridge, and its facilities clean and tidy.
• Assist the patient with filling the hot water flask if needed.
• Answer phone calls and relay messages.
• Attendants to patients call the bell promptly.
• Assists nurses in transporting patients to and from the operating theatre.
• Escorts patients to other services for diagnostic tests and from the ward to other areas upon discharge.
• Dispatches specimens to the laboratory and collects results
• Collect pharmacy and surgical supplies from the pharmacy and the store as required to maintain adequate stock levels for operations.
• Send out portable oxygen tanks for refilling or exchange, ensuring a continuous supply for emergency needs
• Assists the trained staff in various aspects: Carried out nursing care, such as patient comfort, safety, nutrition, hygiene, admission, transfer, discharge, dressing, intravenous lines, catheterization, etc.
• Cleans and disinfects the trolley and instruments after use and stores them properly.
• Records the daily charges for the items used in the ward and updates the patients’ charges accordingly.
• Maintains the record of the intake and output chart for each patient.
• Lifts, turns, and positions patients safely and comfortably using the correct body mechanics.
• Serves meals and collects trays for the patients.
• Liaise with pediatric consultants to ensure efficient bed management.
• Attend meetings held by the service.

Proactive in our own learning and development, and to meet the minimum requirement of 20 hours of continuing education per year. Involve orienting new staff members to the ward routines and being flexible and adaptable to any new service that is implemented. Maintain a record of personal leave and training attendance.

Adhere to the hospital's policies and nursing code of conduct, ensuring patient confidentiality and standard infection control practices are upheld.

Assist the trained staff in managing the proper storage, condition, and availability of biomedical equipment in the unit, maintaining a sufficient supply of ward stock, and maintaining accurate records for equipment, medical supplies, and consumable item specimen collections.

Participate in new services, comply with 5S activities, patient safety policies, and adherence to ISO, MSQH, JCI, PSG, and NNA, ensure compliance with patient safety goals, and occupational safety measures. Participate and contribute to the Baby Friendly Hospital Initiative certification, with a focus on promoting exclusive breastfeeding Adhere to the Occupational Safety and Health Act and Regulations 1994, take reasonable care at work, cooperate with employers, wear proper PPE, and follow all safety and health instructions and measures.

Requirements

• Education: Sijil Pelajaran Malaysia Certified healthcare assistants would be a priority.
• Knowledge and Experiences: Experience working in a hospital setting is an advantage.
• Skills & Competencies: Certified Basic Life Support Special skills are required. Able to converse fluently and write in the English language and Bahasa Malaysia.
• Personal attributes: Have interpersonal and communication skills. Caring, honest, and responsible worker. Willingness to work on scheduled hours, shifts, and weekends, public holidays, and any time called during an emergency.

KPJ Healthcare Berhad is founded on the vision of being the preferred healthcare provider in the region. We are focused on delivering world-class quality healthcare services throughout our regional footprint across 5 countries, namely Malaysia, Indonesia, Thailand, Bangladesh, and Australia. We are in search of remarkable people to join us in exploring and discovering better healthcare solutions together. Whether you are a student, a graduate, or an experienced professional, discover the impact you could make with a career at KPJ.