HEALTH ADVISOR @246 TESCO KEPONG

Watson's Personal Care Stores; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading health and beauty retailer in Malaysia is seeking individuals passionate about health to deliver exceptional customer service and manage stock within their healthcare department. Successful candidates will play a key role in providing product advice and conducting health tests, contributing to the company’s vision of promoting wellbeing and beauty.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food Science, or Dietetics.
• Proficiency in Bahasa Melayu and English required.
• Ability to work shifts including weekends and public holidays.

Responsibilities

• Instill a high standard of friendly, professional customer service.
• Maintain sufficient stock levels and conduct health tests.
• Provide nutritional consultation and product advice.

Skills

Interpersonal skills

Customer service

Adaptability

Positive attitude

Passion for health

Education

Diploma or Bachelor’s Degree in Nutrition

Bachelor’s Degree in Food Science

Bachelor’s Degree in Dietetics

Job description

Instill a high standard of friendly, professional customer service.

Efficiently organize and operate the shop.

Maintain sufficient stock levels at all times.

Provide nutritional consultation and deliver excellent product advice to customers.

Track and review the sales objectives of the Health Division to achieve sales targets.

Maintain housekeeping standards for health items, including promotional displays and price tags.

Manage healthcare department stock maintenance, ordering, receiving, and stock levels.

Ensure cleanliness and tidiness of stocks and shelves.

Conduct health tests for customers during promotional activities.

Handle customer inquiries and provide excellent customer service.

Education & Experience:

• Minimum Diploma or Bachelor’s Degree in Nutrition, Food Science, or Dietetics.
• Proficiency in Bahasa Melayu and English.
• Good interpersonal and follow-up skills, adaptable and result-oriented.
• Outgoing personality, positive attitude, and high energy level.
• Malaysian citizen.
• Ability to work shifts, including weekends and public holidays.
• Passion for promoting health and wellbeing.

About Us

Watsons Malaysia is part of the AS Watsons Group, the world’s largest international health and beauty retailer, operating over 16,000 stores across 28 markets with over 130,000 employees worldwide. In FY2022, the group recorded revenue of US$22 billion, serving over 5.5 billion shoppers annually via our O+O (Offline plus Online) platforms.

Watsons Malaysia operates more than 650 stores nationwide, committed to inspiring customers to enjoy life to the fullest and setting standards in health, wellness, and beauty. We provide personalized advice and a wide range of leading products, helping customers LOOK GOOD, DO GOOD, FEEL GREAT every day.

Since 2009, Watsons has been Asia Pacific’s No.1 pharmacy/drugstore brand for 13 consecutive years. We have also received numerous awards, including the Platinum Award for Best in Retail 2022 by Putra Brands and being named the Most Preferred Graduate Employer by Talentbank in 2022.