Head of Training Academy

AIA Shared Services; Cyberjaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

AIA Shared Services is seeking a Head of Training Academy to lead training initiatives and ensure alignment with business objectives. This role involves managing budgets, developing training materials, and analyzing program effectiveness, while building skilled teams to support organizational goals.

Qualifications

• Proven leadership experience in training and development.
• Strong analytical skills to assess training effectiveness.
• Ability to align training programs with business objectives.

Responsibilities

• Lead the development of technical training programs and assess needs.
• Manage budgets and ensure effective resource allocation.
• Collaborate with business partners and HR to ensure training alignment.

Skills

Budget Management

Training Needs Assessment

Stakeholder Collaboration

Content Development

Data Analysis

Education

Bachelor’s degree in Education or related field

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

The Head of Training Academy is responsible for leading and managing all aspects of the academy, including overseeing the development and implementation of technical training programs, assessing training needs, managing budgets, and ensuring the academy aligns with organizational goals.

The role is responsible for the successful planning, executing, and driving of all activities related to the Training Academy, ensuring measurable outcomes that positively impact efforts in growing our talents from a technical learning perspective.

Collaborating closely with business partners, the Head of Training Academy is expected to be the main liaison between AIA Shared Services and the business in mapping out the training required to equip our operations team with the skills and knowledge to be successful.

• Set long-term strategic objectives of the academy while aligning with the needs of the business.
• Work with the business to identify and assess training needs across the organization, ensuring programs address skill gaps and support business goals.
• Coordinate with trainers on the implementation of training schedules, logistics, and resources.
• Work with the Content Developer to ensure the quality and effectiveness of training materials and relevancy of knowledge documents.
• Review content quality and provide necessary feedback to meet quality standards.
• Ensure training and content are always up-to-date and fit for business purposes.
• Partner with the HR Learning team to ensure alignment.
• Manage the training budget effectively, ensuring cost-effectiveness and proper resource allocation.
• Develop training evaluation mechanisms to ensure feedback is captured for continuous improvement.
• Track and analyze training data to measure program effectiveness and identify areas for improvement.
• Prepare reports and presentations to communicate training outcomes and recommendations to management and the business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.