Head of Training Academy

AIA Shared Services; Cyberjaya; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading insurance firm in Cyberjaya is seeking a Head of Training Academy to lead training initiatives. Responsibilities include managing budgets, assessing training needs, and ensuring all training aligns with organizational goals. The ideal candidate will collaborate with various teams to ensure effective training outcomes, contributing to the overall success of the organization.

Responsibilities

• Lead and manage all aspects of the Training Academy.
• Oversee development and implementation of training programs.
• Assess training needs and manage budgets.
• Collaborate with business partners for training alignment.

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

The Head of Training Academy is responsible for leading and managing all aspects of the academy, including overseeing the development and implementation of technical training programs, assessing training needs, managing budgets, and ensuring the academy aligns with organizational goals.

The role is responsible for the successful planning, executing, and driving of all activities related to the Training Academy, ensuring measurable outcomes that positively impact efforts in growing our talents from a technical learning perspective.

Collaborating closely with business partners, the Head of Training Academy is expected to be the main liaison between AIA Shared Services and the business in mapping out the training that is required to equip our operations team with the skills and knowledge to be successful.

• Set long-term strategic objectives of the academy while aligning with the needs of the business.
• Work with the business to identify and assess training needs across the organization, ensuring programs address skill gaps and support business goals.
• Coordinate with trainers on implementation of training schedules, logistics, and resources.
• Collaborate with Content Developers to ensure the quality and effectiveness of training materials and relevance of knowledge documents.
• Review content quality and provide feedback to meet quality standards.
• Ensure training and content are always up-to-date and fit for business purposes.
• Partner with the HR Learning team for alignment.
• Manage the training budget effectively, ensuring cost-effectiveness and proper resource allocation.
• Develop training evaluation mechanisms to ensure feedback is captured for continuous improvement.
• Track and analyze training data to measure program effectiveness and identify areas for improvement.
• Prepare reports and presentations to communicate training outcomes and recommendations to management and the business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.