Head of Technology Centre

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Head of Technology Centre

Apply locations Kuala Lumpur, AIA Digital+ Malaysia time type Full time posted on Posted Today job requisition id JR-56965

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Head of Technology Centre is responsible to oversee the daily operations of AIA Singapore offshore technology center in Kuala Lumpur, Malaysia. Ensuring a proper planning including but not limited to budget planning/management, strategic initiatives planning/execution, and resources planning/management to support various technology functions of AIA Singapore. The incumbent is required to partner with various technology functions’ head to develop and build a highly functioning teams to support AIA Singapore.

• Define and execute the roadmap for technology Centre in alignment with the technology strategy of AIA Singapore.
• Foster a culture of innovation, agility and excellence to deliver outstanding solutions and platforms. Build competencies and strong engineering culture to enhance team motivation and productivity.
• Oversee day today operations of the technology center, manage budget, optimize resource allocation and forecast the PNL.
• Partner with technology function heads in Singapore on resource and headcount requirements. Plan and implement necessary hiring strategies to meet project and stakeholders’ resource demands.
• Recruit, onboard and train technical resources to support the business. Work with local center human resource services, recruitment agencies and 3rd party employment services to deliver on all recruitment objectives.
• Establish center’s growth plans and operational objectives with team members. Define department goals and objectives that support the strategic plans. Set targets and measurements. Guide and train the team towards growth progress and achievements. Appraise and manage performance, development, coaching and general support of all team members to ensure targets are met.
• Participate in regular management meetings and deliver updates or reports to the stakeholders on technology center’s development, progresses and statuses of various initiatives.
• Ensure team members (local staff) are in compliance with all applicable local codes and regulation governing the operation of the technology center. Ensure safety, productivity, and quality in all delivery operations.

Financial and Non-Financial Measures

Financial:

• Annual budget preparation, regular forecasting, and management of PNL. Ensuring cost effectiveness in the center’s expenditure and capital investments, and well within the approved budget.

Non-Financial:

• Recruitment and retention outcomes, headcount forecasting and demand management, center’s strategic initiatives, capability building, quality of management, etc.

Minimum Job Requirements:

• A bachelor’s degree in a technical field such as computer science, engineering, or related field.
• 15 years of experience in technology related field, at least 8 years of experience in managing offshore or global teams.
• Leadership with ability to drive a technology center and software development teams. Proven ability to coach and develop others. Strong people and stakeholders’ management skills.
• Good understanding of organizational and business processes and management. Ability to effectively work and collaborate with different stakeholders in big corporate settings.
• Skills in preparation and management of operating budget and financial forecasting.
• Excellent analytical, interpersonal, organizational and communication skills. Ability to handle multiple competing priorities in a fast-paced environment. High degree of integrity and honesty in all dealings.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are.

We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile.

We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees.

Reimagine a brighter future at AIA Digital+.

AIA Digital+ is part of AIA Group Limited

BELIEVE IN BETTER

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in.

As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life.