Head of Sales and Operations

uParcel; Johor Bahru; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A logistics and courier company is seeking a Head of Sales and Operations in Johor Bahru. The role involves managing sales initiatives, supervising the operations team, and driving business growth strategies. The ideal candidate will have a strong background in sales management, excellent leadership skills, and a Bachelor's degree in a related field. Experience in logistics or ecommerce is a plus, and the position allows for hybrid working.

Qualifications

• Strong ability to lead sales initiatives and manage teams.
• Experience in analyzing data for decision-making.
• Proven track record in account management.

Responsibilities

• Lead and manage sales initiatives to drive business growth.
• Supervise the operations team to meet targets and improve efficiency.
• Develop strategies for new product segments.

Skills

Sales and Sales Management skills

Team Management and Account Management skills

Excellent leadership and communication skills

Ability to work in a hybrid environment

Experience in logistics or ecommerce industry

Proactive and open to changes quickly

Education

Bachelor's degree in Business, Management, or related field

Job description

uParcel is Singapore’s trusted same-day and express courier company, serving businesses of all sizes since 2015. We empower ecommerce brands, retail shops, and home-based businesses with fast, affordable, and tech-driven delivery solutions. Since 2019, we've expanded services to major cities in Malaysia. Our platform connects thousands of businesses to a large fleet of verified delivery partners, managed seamlessly via real-time tracking, API integrations, and an easy-to-use dashboard. We offer same-day and express delivery, warehousing & fulfillment, ecommerce integration, bulky item delivery, and API & bulk order upload options.

Role Description

This is a full-time role for a Head of Sales and Operations located in Johor Baharu. The Head of Sales and Operations will be responsible for leading and managing sales initiatives, supervising the operations team, and developing strategies to drive business growth and spearhead new product segments. Day-to-day tasks include overseeing account management, implementing sales plans and acquiring new accounts, analyzing data to inform decision-making, and optimizing operational processes to meet targets and improve efficiency.

Qualifications

• Sales and Sales Management skills
• Team Management and Account Management skills
• Excellent leadership and communication skills
• Ability to work in a hybrid environment
• Experience in logistics or ecommerce industry is a plus
• Proactive and open to changes quickly
• Bachelor's degree in Business, Management, or related field

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