Head of Operational Resilience & Vendor Governance

The Japan Research Institute, Limited (Singapore Branch); Kuala Lumpur; On-site; MYR 391,000 - 670,000; Full time

Job summary

Sumitomo Mitsui Banking Corporation Malaysia Berhad seeks a leader to head the Operations Planning Unit, overseeing BCM, outsourcing/TPRM, governance, and risk management in alignment with SMBC Group policies.

The role requires 8–10 years in banking operations and a strong grasp of BNM requirements, with English fluency and stakeholder management skills to drive regulatory compliance and resilience.

Qualifications

• Degree in Business Administration, Finance, Risk Management, IT, or related fields.
• 8–10 years of banking operations, operational risk, BCM, outsourcing/vendor management, or governance.
• Strong knowledge of BCM, outsourcing, and regulatory requirements (BNM/SMBC).
• Experience in committee governance, board reporting, and regulatory engagement.

Responsibilities

• Lead BCM framework to ensure operational resilience and regulatory compliance.
• Oversee outsourcing, insourcing and third‑party risk management with governance.
• Coordinate operational planning and governance across the Bank.
• Support departmental risk management and compliance activities (RCSA, KRIs).
• Liaise with ORM, Compliance, Internal Audit on risk matters.

Skills

Stakeholder management

Communication

English proficiency

Japanese language

Cross-functional leadership

Education

Degree in Business Administration, Finance, Risk Management, IT, or related disciplines

Job description

Sumitomo Mitsui Banking Corporation Malaysia Berhad seeks a leader to head the Operations Planning Unit, overseeing BCM, outsourcing/TPRM, governance, and risk management in alignment with SMBC Group policies.

The role requires 8–10 years in banking operations and a strong grasp of BNM requirements, with English fluency and stakeholder management skills to drive regulatory compliance and resilience.