Head Of IT

Ingenious Job; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of IT to oversee IT development and operations. This pivotal role involves ensuring compliance with IT security policies, leading a high-performing team, and driving strategic initiatives. You will collaborate closely with senior management to define the department's vision and optimize resources for efficient delivery. The ideal candidate will have a strong background in IT management, excellent leadership skills, and a proactive approach to problem-solving. Join this forward-thinking organization and make a significant impact on its IT strategy and operations.

Qualifications

• 10+ years of experience in IT management or a similar role.
• Strong understanding of IT security policies and standards.
• Proven experience in IT development and operations management.

Responsibilities

• Manage the entire IT development and operations within the country.
• Ensure compliance with IT security policies and standards.
• Build and lead a high-performing team aligned with company goals.

Skills

IT Management

IT Security Policies

Leadership

Problem-Solving

Analytical Skills

Communication Skills

Strategic Thinking

Customer-Focused Mindset

Organizational Skills

Project Management

Education

Bachelor's Degree in Information Technology

Tools

ServiceNow

JIRA

Job description

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• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 10 years of experience in IT management or a similar role.
• Strong understanding of IT security policies and standards.
• Proven experience in IT development and operations management.
• Excellent leadership and team management skills.
• Strong problem-solving and analytical skills.
• Effective communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Strategic thinking and planning.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Proactive approach to identifying and resolving issues.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and projects simultaneously.

Key Competencies:

• Strategic thinking and planning.
• Customer-focused mindset with a commitment to delivering high-quality service.
• Proactive approach to identifying and resolving issues.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and projects simultaneously.

Additional Information:

• This role may require occasional travel to support regional teams and initiatives.
• Familiarity with IT service management tools (e.g., ServiceNow, JIRA) is preferred.

Responsibilities:

Job Purpose: The Head of IT is responsible for managing the entire IT development and operations within the country, ensuring compliance with IT security policies and standards, and supporting the Group IT Strategy and IT operations under the Group CTO function. This role will report to the Group CTO and the country COO/CEO.

Key Responsibilities:

1. IT Security Compliance:
   • Comply with the IT Security Policy and Standards.
   • Take necessary measures to safeguard information and facilities.
   • Report all security incidents promptly to management.
2. IT Development and Operations Management:
   • Manage the IT development and operations within the country.
   • Define technical vision and development strategies.
   • Drive improvements for efficient delivery.
3. Knowledge and Best Practices Sharing:
   • Share knowledge, best practices, and skills across teams.
   • Ensure continuous skill development.
4. Resource Optimization:
   • Optimize resource use through capacity planning.
   • Develop retention and development plans for key talents.
5. Team Leadership:
   • Build and lead a high-performing team aligned with company goals.
   • Set objectives, reward successes, and address performance issues.
6. Strategic Vision and Planning:
   • Define and set department vision with senior management.
   • Develop plans to achieve strategic goals.
7. Procurement and Vendor Management:
   • Oversee procurement of software/hardware.
   • Manage vendor contracts and IT systems.
8. Policy and Budget Management:
   • Develop and monitor policies and budgets.
   • Oversee help desk issue resolution.
9. Hiring and Talent Management:
   • Participate in hiring processes.
   • Develop retention and development strategies for key staff.
10. Regional and Group Coordination:
    • Coordinate IT security functions regionally.
    • Report to HQ IT Group in Singapore.
    • Participate in regional IT management activities.

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