Head of Fraud Management and AI Enablement

Novartis Farmacéutica; Selangor; On-site; MYR 120,000 - 160,000; Full time

Job summary

A global leader in healthcare is seeking a Head of Fraud Management and AI Enablement to oversee their Source-to-Pay process, focusing on fraud prevention, data integrity, and compliance. This leadership role involves developing anti-fraud strategies, managing a team of specialists, and ensuring adherence to rigorous policies while collaborating across departments to mitigate risks and enhance data quality.

Qualifications

• Minimum 8 years' experience in fraud prevention, compliance, or financial services.
• At least 2 years leading global or regional Source-to-Pay teams.
• Advanced certifications such as CFE, CAMS, CISA, or ISO 27001 Lead Auditor.

Responsibilities

• Lead and mentor a team of 15 fraud analysts across regions.
• Architect anti-fraud strategies and conduct regular risk assessments.
• Serve as the primary escalation point for fraud issues.

Skills

Fraud Prevention

Analytical Skills

Stakeholder Management

Communication Skills

Education

Bachelor's degree in Finance, Accounting, Information Technology

Tools

SAP MDG-S

Ariba

Oracle EBS

Power BI

Tableau

Job description

Head of Fraud Management and AI Enablement

Job ID REQ-10054642

Jul 08, 2025

Malaysia

Summary

#LI-Onsite #LI-Hybrid
Internal job title : Head of S2P Fraud Management
Location: Selangor, Malaysia

The Source-to-Pay Fraud Management Lead is responsible for overseeing and safeguarding the end-to-end Source-to-Pay Vendor Lifecycle Management (SLM) process, with particular focus on fraud prevention, data integrity, compliance, and risk mitigation. In this role, you will develop and implement fraud detection strategies, lead a cross-functional team, collaborate with internal and external stakeholders, and ensure strict adherence to all relevant policies, procedures, and control frameworks. This position requires a deep understanding of Source-to-Pay processes, strong analytical and leadership skills, and a commitment to upholding the highest standards of data quality and ethical conduct
In the role, you will safeguard our end-to-end Source-to-Pay lifecycle by designing and embedding advanced fraud controls, driving data integrity, and mitigating supplier-related risks, managing sensitive supplier changes and adhere to designed process, oversight technology adoption.
You’ll lead a cross-regional team of analysts and data specialists, partner with Cybersecurity, Procurement, Finance, IT and Legal, and present actionable insights to executive and audit committees.

About the Role

Key Responsibilities:

• Architect and continuously refine multi-layer anti-fraud strategies across supplier onboarding, invoice-to-pay, and payments processes.
• Work on to implement AML/KYC checks, digital-channel anomaly detection (leveraging AI/ML), and supply-chain integrity reviews.
• Conduct regular risk assessments, control audits, and targeted spot checks.

Team & Budget Leadership

• Lead and mentor a team of 15 fraud analysts, data scientists, and specialists across all regions
• Own the annual fraud-management budget for tools, training, and external audits.
• Define quarterly KPIs, conduct performance reviews, and develop succession plans.

Data & Platform Governance

• Ensure vendor-master data integrity in SAP MDG-S, Ariba, ORO; drive data quality and enrichment initiatives.
• Champion data-quality improvements in collaboration with Data Stewards and process owners.
• Work on fraud mgmt. technologies to reduce risk
• Adopt technology usage and reducing human intervention

Cross-Functional Collaboration

• Serve as the primary escalation point for fraud issues, working closely with Cybersecurity, Procurement, Finance, IT, Legal.
• Liaise with banks, card schemes, regulators, and law-enforcement on investigations and remediation.
• Present fraud trends, prevention strategies, and remediation plans to the Audit Committee and Risk Council.
• Build and maintain real-time fraud dashboards in Power BI or QlikSence, tracking KPIs such as attempts, prevented losses, and MTTR.
• Conduct root-cause analyses and lead remediation sprints to close control gaps.
• Evaluate and recommend next-generation fraud-detection tools (e.g., SAS Fraud, AI/ML platforms).
• Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
• Minimum 8 years of experience in fraud prevention, compliance, procurement, or financial services.
• At least 2 years leading global or regional Source-to-Pay (S2P) teams.
• Proficiency in SAP MDG-S, Ariba, and Oracle EBS platforms.
• Strong command of BI tools like Power BI or Tableau; SQL knowledge required.
• Excellent stakeholder management and communication skills, including C-suite and audit committee engagement.
• Advanced certifications such as CFE, CAMS, CISA, or ISO 27001 Lead Auditor.
• Fluency in Czech, Malay, or Chinese in addition to English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Job ID REQ-10054642

Head of Fraud Management and AI Enablement