Head of Corporate Services

The South East Asian Central Banks (SEACEN); Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A regional financial organization in Kuala Lumpur is seeking an experienced leader to oversee human capital, finance, and administration functions. The role involves ensuring operational efficiency, compliance with statutory requirements, and strategic stakeholder engagement. The ideal candidate has a Master's degree in Business Administration and at least 15 years of relevant experience, including 7 years in managerial roles.

Qualifications

• At least 15 years of relevant working experience, with a minimum of 7 years in a managerial role.
• In-depth knowledge of budgeting processes and compliance with Malaysian Accounting Standards.
• Excellent command of English, both written and spoken.

Responsibilities

• Ensure operational excellence in budgeting, accounting practices, and reporting.
• Develop human resource strategies to sustain talent requirements and improve retention.
• Lead and mentor team members for their professional growth.

Skills

Leadership

Communication

Budgeting

Cultural Sensitivity

Mentorship

Education

Master’s degree in Business Administration (MBA)

Degree in Human Resource, Finance, Accounting, or Business Administration

Job description

Provide leadership in the area of human capital, finance, administration, information technology, communication, program administration and secretariat services to ensure optimal operational efficiency and overall institutional effectiveness to support SEACEN Centre’s mandates

Overview

Role focuses on finance and administration, human resource management, training administration and evaluation, information technology and communications, secretariat services, statutory requirements and internal control, stakeholder engagement, strategic development, leadership and team management, and related duties to support the Centre.

Responsibilities

• Finance and Administration: Ensure that the Centre’s budget planning, accounting practices, reporting, and financial management are conducted transparently and according to up-to-date standards of efficiency.
• Finance and Administration: Support the Executive Director in the administration of Centre’s facilities, resources, budgets and staff affairs to ensure operational excellence.
• Finance and Administration: Ensure that the Centre’s internal administrative structure and policies (including risk management) are conducive to sustaining high performance and adapting to evolving business requirements.
• Finance and Administration: Ensure that the SEACEN Centre’s operation is in line with BOG and EXCO decisions.
• Human Resource Management: Develop and ensure that the Centre’s human resource management framework, strategies, plan, practices and systems are effective and efficient in sustaining the Centre’s talent requirements and improving employee retention.
• Training Administration and Evaluation: Collaborate with the Directors in managing the Centre’s training administration to facilitate high quality training delivery and to meet the expectations of SEACEN’s geographically and culturally diverse member institutions.
• Training Administration and Evaluation: Oversee the organization and implementation of the Centre’s calendar of training programmes as approved by EXCO & BOG.
• Training Administration and Evaluation: Oversee the evaluation of all training products and services based on established methods to assess whether the training needs and expectations of member institutions have been met.
• Information Technology and Communication: Ensure that the Centre’s IT and related systems are able to serve the Centre’s current and future business needs in a cost-effective manner.
• Information Technology and Communication: Ensure that the Centre’s communications and publishing functions are effective in reaching all key stakeholders and enhancing the Centre’s brand as a leading research and training institution.
• Information Technology and Communication: Support the communication and promotional activities of the Centre including ensuring that appropriate IT services are available to serve the interest of the institution.
• Secretariat Services: Provide secretariat services for BOG, EXCO, and BOD Meetings by assisting in the preparation of the annotated agenda and other meeting documents, as well as drafting the minutes of the Meetings.
• Secretariat Services: Provide required secretariat services for subcommittees of BOG and EXCO that may be created on a permanent or ad hoc basis.
• Secretariat Services: Act as a point of reference to assist management and staff of the Centre to comply with decisions of the BOG, EXCO, and the BOD.
• Statutory Requirement and Internal Control: Liaise with Malaysian Authorities to ensure that the Centre is in compliance with relevant regulations and practices.
• Statutory Requirement and Internal Control: Develop, maintain, and operate the Centre’s systems of internal controls in accordance with the Centre’s policies and guidelines.
• Statutory Requirement and Internal Control: Engage with the Centre’s external and internal auditors, to ensure that the auditors have the necessary access to staff time and documents to perform their work quickly and thoroughly.
• Stakeholder Engagement: Contribute to ensuring robust strategic processes, including strategy formulation, planning, implementation, review and reporting to the BOG and EXCO.
• Stakeholder Engagement: Ensure that the outcomes of evaluations of training programmes are reported to Senior Management and other stakeholders in a timely and comprehensive manner.
• Stakeholder Engagement: Interface with key stakeholders and ensure effective internal and external communications.
• Strategic Development: Collaborate with the Senior Management in the formulation of the Centre’s strategy development.
• Strategic Development: Propose innovative approaches to corporate services related processes and strategies in line with international best practice.
• Leadership and Team Management: Lead, motivate and provide mentorship to team members to harness their competencies and support their professional growth.
• Leadership and Team Management: Perform any other related duties as may be reasonably assigned from time to time to support departmental and organizational objectives.

Qualifications

• A recognized degree in Human Resource, Finance, Accounting, Business Administration, or a related field. A Master’s degree in Business Administration (MBA) is desirable.
• At least 15 years of relevant working experience, with minimum 7 years of proven managerial experience.
• In-depth knowledge of budgeting processes and accounting frameworks that meet the requirements of the Malaysian Accounting Standards Board (MASB) and financial management procedures.
• Familiarity with Malaysian labour and administrative laws and procedures.
• Excellent written and spoken command of English.
• Demonstrates a creative approach which encourages original ideas, initiative and innovation in others.
• Demonstrates sound environmental awareness, with the ability to respond positively and promptly to the requirements of all stakeholders.
• Excellent social and people skills, with ability to effectively establish and maintain a wide network of relations with relevant parties and manage the relations for the benefit of the organization with cultural sensitivity in mind.
• Ability to communicate clear standards and expectations, delegate effectively and build trust and morale.
• Ability to mentor staff and harness their competencies in an effective and efficient way.