Head of Communications, Asia-Pacific, Middle East, and Africa

KONE; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading company in the elevator and escalator industry is looking for a Head of Communications for the Asia-Pacific, Middle East, and Africa region. This role involves shaping internal and external communications, collaborating with leadership, and influencing brand positioning. Ideal candidates will have extensive experience in diverse environments and possess strong strategic communication skills.

Benefits

Opportunity to shape the voice of KONE

Engaged team culture

Collaboration with talented colleagues

Qualifications

• 10+ years of experience in communications.
• Experience in multicultural environments.
• Fluency in English, additional languages are a plus.

Responsibilities

• Lead the APM Communications Centre of Expertise.
• Drive KONE APM strategy communications.
• Develop external communication strategies.

Skills

Communication

Leadership

Strategic Thinking

Cultural Awareness

Job description

Did you know KONE moves two billion people every day? As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

Why this role?

KONE's Asia-Pacific, Middle East, and Africa (APM) area is a growing and diverse region for the company. With close to 10,000 professionals across four country clusters in Middle East, Türkiye, and Africa, India, Southeast Asia, and Australia and New Zealand, we are a market leader in this area, operating in a mix of highly developed economies as well as emerging markets.

We have unrivalled experience working in the buildings that shape the region's skylines, including Australia’s tallest tower SkyPoint in Gold Coast, Mumbai’s JioCentre in India, featuring the world’s largest passenger elevator, Singapore’s Marina Bay Sands, Malaysia’s Merdeka 118, the world’s second tallest building, and Dubai’s Burj Binghatti, the world’s tallest-to-be residential building.

We are now looking for a Head of Communications, APM to lead our internal and external communications strategy across this vibrant Area. This is a senior leadership role for a strategic and hands-on communicator who thrives in dynamic and complex environments, and knows how to engage, inspire, and influence at every level. You will report directly to Senior Vice President, KONE Global Communications, with a dotted-line reporting relationship to Vice President, People and Communications, KONE APM.

What will you be doing?

• Lead the APM Communications Centre of Expertise and a team of four communications managers
• Own and drive the KONE APM Area communications, ensuring alignment with global KONE messaging and local market relevance
• Drive KONE APM strategy communications in collaboration with the Area strategy team and leaders
• Drive thought leadership across the region and identify opportunities to strengthen KONE’s voice in sustainability and innovations.
• Develop external communication strategies, including media relations, executive visibility, social media presence, and issues/crisis communications.
• Act as an advisor to the APM Area leaders, providing strategic guidance on communications, employee engagement, brand positioning, and reputation management.
• Act as a member of the KONE global Communications Leadership team, and the KONE APM People and Communications Leadership team
  
  

Are you the one?

• An experienced communications leader with 10+ years of experience in internal and external communications, preferably in a regional or global role.
• Experience in complex, multicultural environments with understanding of the nuances of communicating across the four APM frontlines, numerous languages, and cultures.
• A strategic thinker and strong executor, someone who is comfortable moving between high-level planning and on-the-ground delivery.
• Proven ability to influence and partner with senior leaders, and to translate business priorities into compelling communications.
• Fluent in English, additional languages are a plus.
  
  

What do we offer?

• A unique opportunity to shape the voice of KONE in one of the world’s most dynamic regions
• A strong KONE culture with an engaged APM team
• An opportunity to work with dedicated and talented colleagues across the regions and globally
  
  

Location:

• Kuala Lumpur or Singapore.
• Due to current immigration legislation applicant must be a Singaporean or Permanent Resident to be based in Singapore.
  
  

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers