Head of AML Operations

DK Limited; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

DK Bank, Kuala Lumpur, Malaysia, seeks an experienced AML Operations Lead to oversee daily financial crime compliance tasks including due diligence, monitoring, screening, alert investigations, and escalation in line with regulatory requirements.

Based in Kuala Lumpur, you will lead the AML operations team, drive process improvements, and deliver management dashboards and reports while collaborating with business units. CAMS is advantageous; 8+ years of relevant experience is expected.

Qualifications

• 8+ years in AML/compliance, with corporate due diligence experience.
• Experience leading operational teams and meeting SLAs.
• Familiarity with AML monitoring systems, data analysis, and automation.
• Demonstrates integrity, initiative, and ownership.

Responsibilities

• Team Leadership: lead AML operations team with coaching and training.
• Alert Management & Investigations: timely risk-based investigations and escalations.
• Sanctions Compliance: oversee screening and escalation of sanctions matches.
• Systems & Process Improvement: enhance AML systems, rules, workflows and analytics.
• Management Reporting: create dashboards and reports on alerts, backlogs, and KPIs.
• Stakeholder Management: collaborate with business units and projects.

Skills

Team Leadership

Risk-based decision making

Ownership mindset

Stakeholder collaboration

Education

CAMS certification (advantageous)

Job description

DK Bank is a leading Bhutanese financial institution serving as the official bank of Gelephu Mindfulness City (GMC). With a mandate to integrate innovation, sustainability, and customer-centric services with a vision to expand globally; DK Bank is pioneering new financial models for the digital era.

As we expand beyond Bhutan, we are building our Center of Excellence in Kuala Lumpur to support the next stage of DK’s growth across digital banking and financial services.

If you are looking for a role with real ownership, international exposure, and the opportunity to grow with a fast-expanding financial institution, we’d like to hear from you.

Role Purpose

We are seeking an experienced AML Operations Lead to oversee the day-to-day execution of the Bank’s financial crime compliance operations. The role is responsible for ensuring effective and timely handling of customer due diligence, transaction monitoring, screening, alert investigations, and suspicious transaction escalation, in accordance with applicable regulatory requirements and the Bank’s internal policies and procedures.

Note: This role is based in Kuala Lumpur, Malaysia.

Key Responsibilities

• Team Leadership: Lead, coach, and develop the AML operations team, ensuring appropriate training, resource allocation, and consistent application of procedures.
• Alert Management & Investigations: Timely and risk-based investigation, disposition, and escalation of transaction monitoring and screening alerts, including potential suspicious transaction reporting.
• Sanctions Compliance: Oversee sanctions screening operations and the investigation and escalation of potential sanctions matches in accordance with applicable requirements.
• Systems & Process Improvement: Identify opportunities to enhance AML systems, monitoring scenarios, screening rules, workflows, and operational efficiency, including the use of automation and analytics.
• Management Reporting: Prepare operational dashboards and management reports covering alert volumes, case backlogs, turnaround times, investigation outcomes, and key risk indicators.
• Stakeholder Management: Collaborate with business units.
• Work on other ad-hoc projects as needed.

Qualifications

• CAMS certification is advantageous but not mandatory.
• Has at minimum 8 years working experience (note: Corporate due diligence experience is a must-have).
• Experience managing operational teams, case management processes, service-level targets, and quality assurance controls.
• Familiarity with AML monitoring and screening systems, data analysis, and process automation.
• Demonstrates curiosity, takes initiative, and exhibits strong ownership;
• Ability to "connect the dots", make sense of complex investigations, and identify red flags.
• Possess high standards of integrity and professionalism.