Head Mixologist

Minor Hotels; Benut; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading hospitality brand is seeking a Beverage Manager to ensure compliance with beverage policies, manage departmental expenses, and provide exceptional guest service. The role requires strong leadership and operational excellence in a vibrant hotel environment.

Qualifications

• Previous experience in Food & Beverage/Restaurant operations leadership.
• Passion for leadership and teamwork.

Responsibilities

• Ensure compliance with food & beverage policies and procedures.
• Manage departmental expenses to meet budget goals.
• Provide excellent customer service and respond to guest feedback.

Skills

Leadership

Guest Service

Attention to Detail

Education

College Diploma in Hotel Management

Job description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara offers journeys rich in discovery.

Job Description

• Ensure compliance with all food & beverage policies, standards, and procedures through training, supervision, follow-up, and hands-on management.

• Implement beverage policies and procedures across the property.

• Manage compliance with all applicable beverage laws.

• Understand beverage control including inventory management, portion control, cost control, sales analysis, issue & returns, and period-end inventory.

• Monitor adherence to beverage control policies and procedures.

• Attend pre- and post-convention meetings as needed to understand group needs.

• Understand budgets, operating statements, and payroll reports to assist in financial management.

• Manage departmental expenses to meet or exceed budget goals.

• Maintain food handling and sanitation standards.

• Manage inventories according to budget and business levels.

• Assist in developing menus and promotions as needed.

• Train staff on beverage control policies and procedures.

• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.

• Ensure employees understand expectations and parameters.

• Communicate critical information regarding events to the beverage staff.

• Provide excellent customer service and interact with guests to obtain feedback on product quality and service levels.

• Respond effectively to guest problems and complaints.

• Empower employees to deliver excellent customer service.

• Emphasize guest satisfaction in departmental meetings and focus on continuous improvement.

• Provide feedback to improve service performance.

• Review guest feedback and satisfaction results with employees.

• Support departmental orientation and training for new hires.

• Participate in developing and implementing corrective action plans.

Qualifications

• College Diploma in Hotel Management or related field.
• Previous experience in Food & Beverage/Restaurant operations leadership.
• Passion for leadership and teamwork.
• Attention to detail to achieve operational excellence.
• Excellent guest service skills.