Head, IT Operations

Affin Pheim; Cyberjaya; On-site; MYR 180,000 - 260,000; Full time

Job summary

Affin Pheim is seeking a Head of IT Operations to lead and coordinate the organization’s information technology services, including applications, security, infrastructure, and operations. The role partners with C‑level executives to align strategy with business needs and regulatory standards.

You will drive technology governance, budget management, and service delivery across the IT stack, ensuring disaster recovery and regulatory compliance while developing the IT team to achieve higher

Qualifications

• Bachelor’s degree in information technology, computer science, information systems, engineering, or related discipline.
• Master’s degree (MBA / MSc in IT / Digital Transformation) is an added advantage.

Responsibilities

• Lead and coordinate the information technology services of the organization.
• Manage applications/systems, information security, infrastructure, and ad hoc operational matters.
• Collaborate with C-Level executives to establish plans and priorities.

Skills

Leadership

IT Strategy

Budget Management

Governance

Regulatory compliance

IT Operations

Disaster Recovery

Stakeholder Management

Education

Bachelor’s Degree in IT/CS/IS/Engineering

Master’s Degree in IT / Digital Transformation

Job description

Head, IT Operations# AFFIN CAREERS## Head, IT OperationsApply: Quill 18, Cyberjaya: Full time: Posted Today: JR105634# **Create your future with Affin! You too can make a difference.***Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.***JOB PURPOSE** Responsible for the leadership and coordination of the information Technology Services of the organization. To manage entire spectrum of the Information Technology Department; applications/systems, information security, infrastructure, and any ad hoc operational matters. **JOB ACCOUNTABILITIES** * Strategy - Create and maintain emerging technology in line with organization needs. Spot new technological trends and its potential impact on the business.* Governance - Ensure policies and strategy in compliance with regulatory and industry standards. Drive emerging technology adoption to various stakeholders to obtain buy-in. Effectively align mid and senior executive stakeholder expectations through working and steering committees.* Implementation - collaborate with the C-Level suites, lines of business managers to establish plans, business requirements and project priorities.* Budget - Manage annual technology development budget and any associated funds. Specifically, to be responsible for the review, audit, and prioritization of all technology initiatives.* Service - Organize and implement servicing and support of all technology stack. Manage IT security, audit, compliance, production and disaster recovery requirements to protect company information and assets* Staff - To line manage and develop the technology team, working with them to plan and prioritize their workloads, set objectives, conduct appraisals and supported to continue improving their performance and results. **JOB REQUIREMENTS** * Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline.* A Master’s Degree (MBA / MSc in IT / Digital Transformation) is an added advantage.* Professional certifications would be advantageous.* 10–15 years of progressive experience in Information Technology, with at least 5–8 years in a senior management or leadership role.* Experience working in a regulated environment (e.g. financial services, government-linked companies, large corporates) is highly preferred.* Proven track record in managing the full IT spectrum including: + Applications and systems development + IT infrastructure and cloud services + Information security and cybersecurity + IT operations, service management and disaster recovery