Guest Services Agent

Infoempregos; Kuching; On-site; MYR 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated individual for an entry-level position in Rooms & Guest Services Operations. This role involves processing guest check-ins and check-outs, managing room assignments, and supporting various administrative tasks. Ideal candidates will have a willingness to learn, strong communication skills, and a keen attention to detail. This opportunity offers a supportive environment for professional growth, making it perfect for those eager to develop their skills while contributing to a dynamic team.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and growth opportunities

Qualifications

• Entry-level position requiring a willingness to learn and develop skills.
• Good communication and teamwork abilities are essential.

Responsibilities

• Assist in administrative and operational activities.
• Manage calls and correspondence effectively.
• Organize and maintain files and documents.

Skills

Willingness to learn

Good communication

Teamwork

Organization

Attention to detail

Basic computer skills

Job description

Job Description:

Job Category Rooms & Guest Services Operations. Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.

We are looking for a motivated employee for an entry-level position. If you are interested in learning and developing, this opportunity is for you.

• Requirements:
  • Willingness to learn and develop your skills.
  • Good communication and ability to work in a team.
  • Organization and attention to detail.
  • Basic computer skills are a plus.
• Responsibilities:
  • Assist in administrative and operational activities.
  • Manage calls and correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and provide support in daily tasks.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and growth opportunities professional.