Guest Experience Specialist – Restaurant Service

Sunway Hotels & Resorts; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality organization in Kuala Lumpur is looking for a Restaurant Service Assistant. The role involves attending to guests, taking orders, and ensuring customer satisfaction. Candidates should have 1-2 years of experience in a similar role, or fresh graduates are also welcome. Strong interpersonal and communication skills are needed, along with attention to detail. This position offers a chance to work in a dynamic restaurant environment.

Qualifications

• 1-2 years of work experience in a similar position is preferred.
• Fresh graduates are welcome to apply.
• Candidate must be attentive to details.

Responsibilities

• Attend to guest promptly and courteously.
• Handle guest orders and maintain cleanliness of the outlet.
• Check guest satisfaction and manage cashier duties.

Skills

Customer service

Attention to detail

Interpersonal skills

Communication skills

Education

Higher Secondary or equivalent (STPM/'A' Level/Pre-U)

Bachelor's Degree

Job description

A leading hospitality organization in Kuala Lumpur is looking for a Restaurant Service Assistant. The role involves attending to guests, taking orders, and ensuring customer satisfaction. Candidates should have 1-2 years of experience in a similar role, or fresh graduates are also welcome. Strong interpersonal and communication skills are needed, along with attention to detail. This position offers a chance to work in a dynamic restaurant environment.