GSOC T2 Analyst

Prudential Hong Kong Limited; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Prudential is seeking a Tier 2 Analyst for its Global Security Operations Center team. This role involves analyzing security incidents, supporting event resolution, and mentoring junior analysts to enhance response capabilities in a dynamic work environment.

Qualifications

• 3+ years experience in cybersecurity, preferably in a SOC.
• Knowledge of security solutions and frameworks.
• Experience mentoring and training junior analysts is a plus.

Responsibilities

• Analyze and investigate security events escalated by Tier 1 Analysts.
• Document security incidents and provide reports to management.
• Mentor and train Tier 1 Analysts on best practices.

Skills

Effective time management

Holistic thinking

Analytical thinking

Excellent communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

About the Role

Prudential is seeking a highly motivated and skilled Tier 2 Analyst to join our GSOC (Global Security Operations Center) team. The Tier 2 Analyst is responsible for analyzing and investigating security incidents escalated by Tier 1 Analysts to determine the root cause, scope, and impact of the event, and whether it should be declared an incident. They work closely with other members of the GSOC, SIRT, and cross-functional teams to contain and remediate events and incidents to prevent further damage.

Responsibilities

1. Analyze and investigate security events escalated by Tier 1 Analysts to determine the root cause, scope, and impact of the incident.
2. Identify and recommend remediation measures to contain and mitigate events and incidents to prevent further damage.
3. Document security events and incidents and provide clear and concise reports to management and stakeholders.
4. Collaborate with other members of the GSOC team, SIRT, and cross-functional teams to ensure timely resolution of security events and incidents.
5. Provide second-level support for security-related issues.
6. Participate in threat exercises and cyber drills to maintain and improve the incident response capabilities of GSOC.
7. Mentor and train Tier 1 Analysts on event/incident analysis and investigation techniques, best practices, and tools.
8. Escalate security incidents to higher-level analysts or SIRT, as necessary.
9. Conduct regular reviews of security logs, alerts, and reports to identify potential security threats.

Requirements

1. At least 3 years of experience in the cybersecurity field, preferably in a SOC.
2. Effective time management.
3. Ability to work shift schedule.
4. Holistic and analytical thinking.
5. Knowledge of security solutions and how they are used by SOC.
6. Ability to correctly implement SOC processes and procedures.
7. Knowledge of security frameworks and standards.
8. Excellent communication and interpersonal skills.
9. Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
10. Experience in mentoring and training junior analysts is a plus.

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all applicants and employees, regardless of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability, part-time or fixed-term work, or any other legally protected status. We encourage the same standards in our recruitment and third-party suppliers, taking into account the context of grade, job, and location. Reasonable adjustments are also available to support individuals with physical or mental health requirements.

About Us

We are Prudential. For Every Life, For Every Future.

Prudential plc provides life and health insurance and asset management to 18 million customers across 24 markets in Asia and Africa.

Headquartered in London and Hong Kong, we focus on four strategic regions: Greater China, ASEAN, India, and Africa. We are supported by around 68,000 active agents monthly and more than 200 bank partners.

Prudential plc is not affiliated with Prudential Financial, Inc., based in the United States, or with the Prudential Assurance Company, a subsidiary of M&G plc, UK.