Graduate Content Quality & Evaluation Analyst (Portuguese)

TikTok; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

TikTok is seeking a Content Quality and Evaluation Specialist Graduate (Portuguese - SMO) to join our team in Malaysia for a 2027 start. You will help design data quality standards, review outputs, and drive improvements in evaluation workflows with a focus on Portuguese content.

You will collaborate with product, policy, and content teams to align quality benchmarks with production needs and learn how we apply guidelines to real-world data at scale.

Qualifications

• Bachelor's degree in data, statistics, computer science, law, linguistics, or social sciences preferred.
• Internship, academic project, campus organization, or full-time experience in data quality, quality assurance, content moderation, compliance, content operations, editorial review, or AI data/annotation is a strong plus.
• Excellent English proficiency (listening, speaking, reading, writing) with accurate comprehension of English video and text content; IELTS 7.5 / TOEFL 105 or equivalent; proficient in Excel and common data tools; hands-on experience with mainstream LLM products (ChatGPT, Claude, Gemini, etc.) and a basic understanding of AI capability boundaries preferred.
• Strong logical thinking with structured problem-decomposition, abstraction, and articulation skills; detail-oriented, with your own point of view on "what makes good data."
• Demonstrated ability to interpret and apply complex guidelines or policies in writing-focused workflows, and some experience evaluating qualitative content or using data to improve processes. Internship, research, and project experience all count.

Responsibilities

• Help design and iterate on data quality standards, judgment rules, and acceptance criteria for LLM training and evaluation scenarios;
• Review and adjudicate data outputs against quality standards, identify issues, and close the loop on corrections to ensure accuracy and consistency;
• Dig into complex, ambiguous, and edge cases; drive discussion and turn conclusions into reusable judgment rules and knowledge assets;
• Track quality metrics, root-cause issues, and drive improvements in production processes and execution;
• Partner cross-functionally with production, product, algorithm, and policy teams to align on quality standards and connect the "standard → production → acceptance → feedback" loop.

Skills

Data quality

Quality assurance

Content moderation

English proficiency

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in data, statistics, computer science, law, linguistics, or social sciences

Tools

Excel

Data tools

Job description

TikTok is seeking a Content Quality and Evaluation Specialist Graduate (Portuguese - SMO) to join our team in Malaysia for a 2027 start. You will help design data quality standards, review outputs, and drive improvements in evaluation workflows with a focus on Portuguese content.

You will collaborate with product, policy, and content teams to align quality benchmarks with production needs and learn how we apply guidelines to real-world data at scale.