Global Trade Operations APJ Program Manager

Aitomic Jobs; George Town; On-site; MYR 180,000 - 300,000; Full time

Job summary

Western Digital is seeking a Global Trade Operations APJ Program Manager to provide local expertise on import/export regulations for Malaysia and the APJ region. The role serves as the single point of contact for WD regional units and brokers, driving broker management and compliance initiatives.

The candidate will lead complex compliance projects, roll out KPI-driven programs, and collaborate with business partners to resolve market access challenges and respond to audits, while maintaining

Qualifications

• Bachelor’s degree in international trade, logistics operations, or related field.

Responsibilities

• Provides accurate and timely local subject matter expertise on import/export requirements to business teams.
• Acts as single point of contact for WD regional units, brokers, and carriers for compliance.
• Rolls out Broker Management program and manages KPIs.
• Engages with partners to support market access and respond to customs queries/audits.
• Implements Global Trade Compliance Policies with business and functional teams.

Skills

Program management

Trade compliance

Cross-functional teamwork

Regulatory knowledge

Communication skills

ERP experience

Education

Bachelor’s in international Trade /Logistics Operations

Tools

Excel

Visio

Word

PowerPoint

ERP systems

Job description

Short Summary

Global Trade Operations APJ Program Manager with Western Digital. Provides accurate and timely local subject matter expertise pertaining to import and export requirements to business teams. A single point of contact for Western Digital Regional Business Units/Functions, Brokers/Carriers for import and export compliance requirement Supports new business model and legal entity set up in the region. Roll out Broker Management…

Key Details

• Position / opportunity: Global Trade Operations APJ Program Manager
• Organization: Western Digital
• Country / coverage: Malaysia
• Location: George Town, Penang, Malaysia
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Information Technology
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-14
• Application deadline: Not specified

Description

Provides accurate and timely local subject matter expertise pertaining to import and export requirements to business teams. A single point of contact for Western Digital Regional Business Units/Functions, Brokers/Carriers for import and export compliance requirement Supports new business model and legal entity set up in the region. Roll out Broker Management Program within the region including managing KPI’s. Pro-actively engages with key business partners to support/manage and resolve market access challenges & respond to customs queries/audits. Implements Global Trade Compliance Policies with respective business & Functional teams. Owns regional internal control program (ICP) Provides trainings to business stakeholders on operational requirements that aligns with company’s Trade Policies Independently leads and drive complex compliance projects and initiatives to successful closure. Supports investigation of potential violations and collaborates with Trade Compliance management to prepare voluntary disclosures and track corrective actions. Participates in the planning and execution of compliance assessments. Maintains a strong rapport with relevant regulatory authorities and represents WD in Industry forums Identify and recommends process improvements and simplifications. Pro-actively communicates and shares regulatory changes impacting the business in the region. Ensuring accurate and detailed record keeping. Ability to influence a particular business across functions and/or regions. Actively participates in developing regional compliance operations strategy and annual plan of action Required : >10 years of direct working with Import/ Export and Trade Compliance Bachelor’s in international Trade /Logistics Operations Strong understanding of US and APAC regional import and export regulations. Preferred : Able is perform HTS and ECCN Classification Proven expertise in determining Rules of Origin and Country of Origin Solid knowledge of Microsoft packages (Excel, Visio, Word, Power point etc.) Proven practice on working with international customs and export control laws Mentor Junior level Staff Exposure to ERP platforms (GTS/GTM/other) Ability to travel up to 20%, domestically and internationally, as required. Highly motivated person, who drives Personal Excellence by maintaining accountability with time management. Skills : Agile and flexible to change and use of technology. A team player with an ability to work cross functionally, culturally and countries. Possesses excellent communication and develop engaging presentations. Has a growth mindset, maintains a problem-solving attitude and open to digitization. Attention to detail. Program management skills Ability to multi-task and perform under high pressure and maintain a line of sight. Commitment to integrity, ethics, and building strong relationships. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Responsibilities

• Provides accurate and timely local subject matter expertise pertaining to import and export requirements to business teams.
• A single point of contact for Western Digital Regional Business Units/Functions, Brokers/Carriers for import and export compliance requirement Supports new business model and legal entity set up in the region.
• Roll out Broker Management Program within the region including managing KPI’s.
• Pro-actively engages with key business partners to support/manage and resolve market access challenges & respond to customs queries/audits.
• Implements Global Trade Compliance Policies with respective business & Functional teams.
• Owns regional internal control program (ICP) Provides trainings to business stakeholders on operational requirements that aligns with company’s Trade Policies Independently leads and drive complex compliance projects and initiatives to successful closure.

Requirements / Eligibility

• A single point of contact for Western Digital Regional Business Units/Functions, Brokers/Carriers for import and export compliance requirement Supports new business model and legal entity set up in the region.
• Roll out Broker Management Program within the region including managing KPI’s.
• Pro-actively engages with key business partners to support/manage and resolve market access challenges & respond to customs queries/audits.
• Implements Global Trade Compliance Policies with respective business & Functional teams.
• Owns regional internal control program (ICP) Provides trainings to business stakeholders on operational requirements that aligns with company’s Trade Policies Independently leads and drive complex compliance projects and initiatives to successful closure.