Global Trade Compliance Specialist

Copeland; Bayan Lepas; On-site; MYR 120,000 - 230,000; Full time

Job summary

Copeland Malaysia is seeking a skilled Customs and Trade Compliance Specialist to manage day-to-day LMW operations, coordinate with brokers, and ensure timely reporting in compliance with local and international regulations.

The role requires 5+ years in customs/trade compliance, English and Malay proficiency, and ERP experience (Oracle). Travel to partner sites may be required to align operations and drive continual improvements.

Qualifications

• Bachelor’s degree or above.
• 5+ years of experience in Customs and Trade Compliance.
• Mastery in English and local language.
• ERP experience with Oracle.
• Strong communication and multitasking.

Responsibilities

• Manage day-to-day LMW Customs operation with team, including GPB application, renewal and maintenance.
• Oversee facilitation of import/export shipments in line with trade regulations and coordinate with brokers for smooth declarations.
• Support special trade modes (hand carry, temporary import, ATA Carnet) ensuring compliance with all applicable regulations.
• Know key trade elements: product valuation, commercial invoices, incoterms, and local Customs requirements; advise internal stakeholders.
• Support export compliance and STA processing per STA Act, including order screening and release using automatic screening tools.
• Interact with local customs/MITI authorities and other agencies; handle audits when required.
• Broker management and KPI-driven improvement of broker performance.
• Resolve problems and drive central initiatives to improve processes and minimize risks.
• Develop and implement training to ensure compliance knowledge across teams and partners.
• Coach junior team members to maintain high performance.
• Willingness to travel and coordinate with partners across time zones.

Skills

Broker management

KPI monitoring

Communication

Multitasking

Analytical skills

Data analytics

Power BI

Education

Bachelor’s degree or above

Tools

Oracle ERP

Job description

Copeland Malaysia is seeking a skilled Customs and Trade Compliance Specialist to manage day-to-day LMW operations, coordinate with brokers, and ensure timely reporting in compliance with local and international regulations.

The role requires 5+ years in customs/trade compliance, English and Malay proficiency, and ERP experience (Oracle). Travel to partner sites may be required to align operations and drive continual improvements.