Global Meeting Operations Specialist — Vietnamese Speaker

MSD; Petaling Jaya; Hybrid; MYR 305,000 - 448,000; Full time

Job summary

Merck & Co., Inc. in Rahway, NJ, USA seeks a Specialist, Meeting Services Support to manage end-to-end meeting administration and related financial activities across markets.

You will apply company policies, coordinate with stakeholders, resolve issues, support onboarding, and contribute to standardization and improvement efforts. The role requires a Bachelor’s degree and 3+ years of relevant experience in meeting or finance operations, with proficiency in systems like SAP/Concur.

Qualifications

• Bachelor’s degree in business, accounting, finance, economics, science, or related discipline.
• Typically 3+ years in meeting operations, finance operations, accounts payable, or related operations.
• Experience handling cases independently and coordinating across stakeholders.
• Language capability may be required for the supported market.

Responsibilities

• End-to-end meeting operations from intake to event closure, including payments and PO management.
• Investigate incomplete, rejected, or aging requests and coordinate resolution actions.
• Coordinate with meeting owners, Compliance, Finance, Procurement, and vendors across markets.
• Maintain SOPs, templates, and trackers; support onboarding and training.
• Drive standardization and process improvement with cross-functional teams.

Skills

Operational controls

Finance processes

Documentation standards

Analytical problem solving

Cross-country collaboration

Communication skills

Project management

Education

Bachelor's degree

Tools

Veeva

SAP

Ariba

Concur

ServiceNow

Cvent

Salesforce

Job description

Merck & Co., Inc. in Rahway, NJ, USA seeks a Specialist, Meeting Services Support to manage end-to-end meeting administration and related financial activities across markets.

You will apply company policies, coordinate with stakeholders, resolve issues, support onboarding, and contribute to standardization and improvement efforts. The role requires a Bachelor’s degree and 3+ years of relevant experience in meeting or finance operations, with proficiency in systems like SAP/Concur.