Global Key Account Intern — Customer Support & Analytics

DHL Express (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Great culture

Career development

Exposure to CS ops

SLA management exposure

Job summary

DHL Express Malaysia is looking for a detail‑oriented individual to support customers by sending pre-alerts, perform data extraction, and assist with administrative tasks. You will help manage workload and contribute to management analysis while supporting SharePoint and Teams.

This role offers exposure to international logistics operations, a collaborative team environment, and opportunities to grow within our global network.

Qualifications

• Basic analytical skills (Excel, PowerPoint) and presentation skills.
• Independent and enjoy interacting with people.

Responsibilities

• Support customers by sending pre-alerts.
• Assist with administrative tasks.
• Perform data extraction and update reports to support management analysis.
• Support KA SharePoint and Microsoft Teams folder clean-up.
• Monitor workload and chat volume.

Skills

Analytical skills

PowerPoint

Interpersonal skills

Tools

SharePoint

Microsoft Teams

Excel

Job description

DHL Express Malaysia is looking for a detail‑oriented individual to support customers by sending pre-alerts, perform data extraction, and assist with administrative tasks. You will help manage workload and contribute to management analysis while supporting SharePoint and Teams.

This role offers exposure to international logistics operations, a collaborative team environment, and opportunities to grow within our global network.