Global Export & Customs Operations Lead

Pretzels, Inc; Johor; On-site; MYR 180,000 - 240,000; Full time

Job summary

Hershey is seeking an Export Specialist to oversee export/import operations, ensuring regulatory compliance and efficiency across Malaysia-origin shipments. You will drive SOP development, manage 3PL performance, and collaborate with cross-functional teams to optimize logistics and reduce costs.

The role requires a Bachelor’s degree in a related field, 8+ years in export/import logistics, and SAP S4/GTS experience. Strong analytical and process-improvement skills are essential.

Qualifications

• In-depth knowledge of export/import regulations and compliance requirements.
• Experience coordinating logistics and customs with cross-functional teams.
• Proven ability to lead process improvement initiatives and drive efficiency.

Responsibilities

• Oversee export/import processes to ensure timely and compliant shipments.
• Manage Third Party Logistics providers and KPI performance.
• Lead development of export/import SOPs and cost-saving initiatives.
• Collaborate with Commercial and Supply Chain teams to align objectives.
• Support plant activities and participate in cross-functional projects.

Skills

Export regulations knowledge

Logistics coordination

Process improvement leadership

Data analysis

Education

Bachelor’s degree in International Trade, Logistics, Operations, Business Administration or related field

Tools

SAP S4 & GTS

Job description

Hershey is seeking an Export Specialist to oversee export/import operations, ensuring regulatory compliance and efficiency across Malaysia-origin shipments. You will drive SOP development, manage 3PL performance, and collaborate with cross-functional teams to optimize logistics and reduce costs.

The role requires a Bachelor’s degree in a related field, 8+ years in export/import logistics, and SAP S4/GTS experience. Strong analytical and process-improvement skills are essential.