Global Engagement and Partnerships Senior Executive / Executive

Xiamen University Malaysia; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

Xiamen University Malaysia is seeking a Global Engagement and Partnerships Senior Executive to support international students’ experiences. This role includes overseeing visa processes, organizing student orientations, and collaborating with various departments to enhance service delivery. Candidates should possess a Bachelor’s degree, relevant experience in education, and strong communication skills.

Qualifications

• Possess at least a Bachelor’s Degree in any field or equivalent.
• Minimum three (3) years of experience in a tertiary education setting.
• Ability to work with diverse cultural backgrounds.

Responsibilities

• Oversee international student visa process and maintain accurate records.
• Coordinate and conduct International Student Orientation and workshops.
• Serve as a liaison for effective services for international students.

Skills

Communication

Negotiation

Teamwork

Attention to detail

Planning

Adaptability

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office

Job description

Global Engagement and Partnerships Senior Executive / Executive

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Work closely with international students and their families to provide guidance and support on all aspects of the admissions process, including obtaining lawful entry into Malaysia upon admission to the chosen programs of study.

Oversee the international student visa process, managing documentation and maintaining accurate records and databases.

Facilitate the arrival of new students by providing information and advice before arrival.

Coordinate, evaluate, revise, and conduct International Student Orientation and workshops to enhance learning opportunities for international students.

Promote the role of international students as representatives of their countries and guide them in organizing events.

Establish, document, evaluate, and report on measurable operational and learning outcomes for the International Student Services office and its beneficiaries.

Serve as a liaison to the student affairs office and other departments to ensure effective services, procedures, and professional event implementation for international students, supporting the university's global education initiatives.

Oversee and provide leadership training for student leaders within the International Student Buddy System.

Deliver service excellence through courteous, informed, accessible, and professional engagement, providing ongoing support for international students throughout their studies.

Advocate for international students within a student development framework and create promotional materials for international recruitment.

Perform other duties as assigned.

Requirements:

• Possess at least a Bachelor’s Degree in any field or equivalent.
• Preferably have an international background and a minimum of three (3) years of experience in a tertiary education setting handling international students' campus experience and welfare.
• Be a good team player with excellent communication and negotiation skills, capable of working independently.
• Attention to detail and deadlines.
• Positive attitude with the ability to plan and adapt to change.
• Effective oral and written communication skills.
• Ability to work with diverse academic, cultural, and ethnic backgrounds of students and staff.

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Your application will include the following questions:

• Expected monthly basic salary?
• Qualifications you possess?
• Years of experience as a Partnerships Executive?
• Languages you are fluent in?
• Self-rated English language skills?
• Notice period required by current employer?
• Experience with Microsoft Office products?

Xiamen University Malaysia (XMUM), the first Chinese university branch campus in Malaysia (Reg. No. DULN009(B)), is an extension of Xiamen University (XMU), established in 1921. XMU is ranked 198th globally by US News & World Report (2024-2025). XMUM combines world-class teaching, research excellence, and cultural diversity, aiming to nurture ethical, talented individuals contributing to Malaysia, China, and Southeast Asia. XMUM seeks qualified individuals to join its team and support its mission of global educational excellence.