General Manager - Regent Kuala Lumpur

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel in the heart of Kuala Lumpur seeks an experienced General Manager to lead operations and drive excellence in guest experience. The ideal candidate will have a proven track record in ultra-luxury environments, strong financial acumen, and the ability to foster relationships across various stakeholders. This role offers the opportunity to redefine luxury hospitality in a prestigious hotel setting.

Qualifications

• Seasoned General Manager experienced in ultra-luxury hotel operations.
• Strong background in Food & Beverage.
• Fluency in English; knowledge of other languages preferred.

Responsibilities

• Lead all operational activities of the hotel.
• Develop creative ideas to attract visitors.
• Recruit and manage a high-performing team.

Skills

Leadership

Financial Acumen

Food & Beverage Management

Team Building

Job description

Regent Kuala Lumpur will set a new standard in luxury hospitality with 280 elegantly designed rooms and suites, featuring five exceptional dining venues, including an all-day dining restaurant, Japanese omakase, specialty restaurant, lobby lounge, and a high-vantage bar with stunning city views. Guests will enjoy a spa, outdoor pool, gym, Regent Club Lounge, and a business center, along with 1,200 sqm of event space, including a grand ballroom for up to 500 guests. The hotel will be ideally located next to the Tun Razak Exchange, the future financial hub of Kuala Lumpur, seamlessly extending the city’s renowned Golden Triangle—home to premier commercial, shopping, and entertainment destinations. Just a 45-minute drive from Kuala Lumpur International Airport, Regent Kuala Lumpur is set to redefine luxury in the heart of Malaysia’s capital.

A little taste of your day-to-day:

• Leading all aspects of operational activities of the hotel.
• Developing creative ideas to drive local and international visitors to the hotel.
• Drive F&B revenue to achieve ROI.
• Recruiting, leading, managing and motivating a strong team, upskilling, recruiting, measuring andmanaging performance.
• Prioritising relationships with owners, guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.

What we’d like from you:

• Seasoned ultra-luxury General Manager experienced in Pre-Opening hotel operations in Asia.
• Strong Food & Beverage background
• Strong financial acumen with proven results.
• Experience working in Asia and/or Malaysia with a strong geographical knowledge.
• Fluency in English. Other languages preferred.

Who we are

Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.

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