General Manager Operation

MFTECH GLOBAL (M) SDN. BHD.; Ayer Keroh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Malaysia seeks a General Manager to oversee its Kuala Lumpur branch. The successful candidate will lead various operations, manage tender processes, and ensure compliance with organizational goals. Applicants should possess at least 5 years of management experience, a Bachelor’s degree, and strong capabilities in leadership and project management.

Qualifications

• Minimum 5 years in senior or mid-level management roles.
• Experience in procurement and operations required.
• Proficiency in managing tenders and complex projects.

Responsibilities

• Lead and manage operations ensuring efficient performance.
• Oversee the tender lifecycle from planning to submission.
• Champion organizational change and process improvements.

Skills

Strategic leadership

Operational efficiency

Budget management

Procurement systems

Stakeholder engagement

Project management

Education

Bachelor’s Degree in Business, Engineering, Logistics, Procurement

MBA or certifications (e.g., PMP, CSCP)

Job description

Role Overview

We are looking for a strategic and hands‑on General Manager to lead our new Kuala Lumpur branch. This role will be responsible for translating executive strategies into operational success, managing daily business activities, and ensuring departments function effectively. You will act as a key liaison between senior leadership and operational teams, ensuring organizational goals are met through efficient execution and team alignment.

Key Responsibilities

• Strategic & Operational Leadership – Execute organizational strategies developed by the CEO.
• Cross‑departmental Operations – Manage operations and ensure efficient performance and accurate reporting.
• Tender Lifecycle – Drive the full lifecycle of tender processes, from planning to final submission.
• Documentation & Deadline Management – Ensure documentation, cost breakdowns, and deadlines are managed effectively.
• Project Coordination & Logistics – Oversee collaboration between technical and logistics teams for timely project completion.
• Contract & Deliverables – Monitor contract fulfillment and project deliverables.
• Team Development & Performance Management – Guide and support department leaders in meeting KPIs.
• Staff Development Programs – Oversee staff development programs, appraisals, and disciplinary procedures as needed.
• Compliance & Efficiency Improvement – Ensure compliance with internal policies, laws, and regulatory standards.
• Process Risk Management – Proactively identify and correct inefficiencies or risks in operational processes.
• Organizational Change – Champion and manage organizational changes, including system upgrades and process transformation.
• Budget Planning – Oversee budget planning and spending control to maximize ROI.
• Financial Evaluation – Perform regular financial evaluations and implement cost‑effective practices.
• Client Engagement – Develop and nurture client relationships to enhance customer satisfaction.
• Business Growth & Market Expansion – Identify and pursue opportunities for long‑term growth and market penetration.

Education

• Bachelor’s Degree in Business, Engineering, Logistics, Procurement, or equivalent.
• Additional qualifications such as an MBA or certifications (e.g., PMP, CSCP) are an asset.

Experience & Qualifications

• Minimum 5 years in a senior or mid‑level management role, ideally in procurement, operations, or public sector projects.
• Solid experience in managing tenders, operations, and stakeholder relationships.
• Deep understanding of procurement systems, particularly e‑Procurement.
• Financial acumen, including budgeting and cost control.
• Strong capability in managing complex projects end‑to‑end.

Leadership & Communication

• Proven leadership across multi‑functional teams.
• Confident communicator and decisive problem‑solver.
• Skilled in conflict resolution and engaging diverse stakeholders.

Application Questions

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• Do you have experience preparing and submitting tenders?
• What's your expected monthly basic salary?
• How many years' experience do you have as a general manager?
• How many years' experience do you have as a manager / team lead?