GENERAL MANAGER

HAPM Consultants Sdn Bhd; Petaling Jaya; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading facility management firm in Malaysia is seeking an experienced General Manager to oversee operations and drive business development. The ideal candidate has 10-20 years of experience in Facilities Management and a strong leadership background. This strategic role involves ensuring client satisfaction and operational excellence. Join us to shape the future of facilities management!

Qualifications

• 10 to 20 years of experience in Facilities Management, with 5 years in a senior role.
• Proven track record of acquiring new clients/contracts.
• Hands-on operational experience in FM.

Responsibilities

• Lead facilities management operations across multiple sites.
• Drive business development and client relationships.
• Ensure compliance with safety and operational standards.
• Implement process improvements and strategies.
• Develop a high-performing FM team.

Skills

Business development

Facilities management

Leadership

Effective communication

Education

Bachelor’s Degree in a relevant field

Certifications in Facilities Management

Job description

Add expected salary to your profile for insights

Are you a results-oriented leader with a strong background in Facilities Management and a sharp business development mindset?
HAPM ERRA is seeking a dynamic and experienced General Manager to lead our Facilities Management operations.
This is a strategic leadership role with direct accountability for operational excellence, client satisfaction, and business expansion.

Job Description

• Oversee and lead all aspects of facilities management operations across multiple sites.
• Drive business development: secure new clients, expand service offerings, and build lasting relationships.
• Ensure compliance with safety, regulatory, and operational standards.
• Implement process improvements and cost-effective strategies.
• Lead, coach, and develop a high-performing FM team to meet organisational goals.

Requirements

• Has 10 to 20 years of solid and progressive experience in Facilities Management, with at least 5 years in a senior management or leadership role.
• Demonstrate strong business capability and has a proven track record of acquiring new contracts or clients.
• Possesses hands-on operational experience in FM with sound technical and commercial judgement.
• Is an effective communicator, strategic thinker, and results-oriented leader.

Qualifications

• Bachelor’s Degree in Facilities Management, Mechanical or Electrical Engineering, Building Services, or other relevant fields/equivalent.
• Relevant certifications in Facilities Management such as CIDB and NIOSH are required.

Why join us?

HAPM ERRA is part of the HAPM GROUP, a trusted name in project and facility management across Malaysia. We offer a platform for leadership, growth, and innovation in the FM sector. Come and help us shape the next phase of our success!

Your application will include the following questions

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?