General Manager

Kumpulan Medic Iman Sdn Bhd; Kuala Terengganu; On-site; MYR 300,000 - 400,000; Full time

Job summary

KMI Healthcare is looking for a dynamic General Manager to lead KMI Kuala Terengganu Medical Centre. This role involves strategic oversight, operational management, and ensuring high-care standards. Ideal candidates will possess a strong healthcare management background and exceptional leadership skills. A competitive compensation package and opportunities for professional growth are offered.

Benefits

Comprehensive medical coverage

Additional outpatient medical benefits

Housing and car allowances

Maternity benefits

13th-month salary and performance bonus

Qualifications

• 10-15 years in healthcare or hospital management.
• Minimum 5 years in senior leadership role.
• Strong experience in operations, finance, and strategic planning.

Responsibilities

• Provide overall strategic and operational leadership for the hospital.
• Manage clinical and non-clinical departments for high-quality patient care.
• Oversee financial performance, budgeting, and cost management.

Skills

Leadership

Communication

Interpersonal Skills

Financial Acumen

Operational Management

Education

Bachelor’s Degree in Healthcare Administration, Business, Medicine, Nursing, or related field

Master’s Degree (MBA, MHA, MPH)

Certifications in healthcare quality, accreditation, or risk management

Job description

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KMI Healthcare is seeking a highly driven and strategic General Manager to lead KMI Kuala Terengganu Medical Centre, one of our key hospitals serving the East Coast region.

Key Responsibilities

As General Manager, you will be responsible for:

Providing overall strategic and operational leadership for the hospital.

Managing clinical and non-clinical departments to ensure efficient, safe, and high-quality patient care.

Overseeing financial performance, hospital budgeting, and cost management.

Driving business development initiatives, including service expansions and corporate partnerships.

Ensuring compliance with MOH regulations, MSQH standards, and all legal requirements.

Ensure high standards of customer service, CXP, Speedminer, addressing patient concerns and inquiries to enhance patient experience and satisfaction.

Knowledge of Malaysian healthcare regulations, MSQH accreditation, and hospital best practices.

Leading a multidisciplinary team to achieve organizational goals and staff excellence.

Representing the hospital in engagements with external stakeholders including insurers, corporates, regulators, and the community.

Requirements

Qualifications:

Bachelor’s Degree in Healthcare Administration, Business, Medicine, Nursing, or related field.

Master’s Degree (MBA, MHA, MPH) is preferred.

Additional certifications in healthcare quality, accreditation, or risk management are an advantage.

Experience:

At least 10–15 years in healthcare or hospital management.

Minimum 5 years in a senior leadership role in a multidisciplinary hospital environment.

Strong experience in operations, finance, quality systems, and strategic planning.

Skills:

Excellent leadership, communication, and interpersonal skills.

Strong financial acumen and operational management capability.

Proven ability to lead teams, handle complex issues, and drive performance.

Familiarity with hospital IT systems, clinical workflows, and healthcare regulations.

What We Offer

We value our people and offer a competitive compensation package, including:

· Comprehensive medical coverage for staff and dependents under AIA Insurance

· Additional outpatient medical benefits through KMI Healthcare

· Housing and car allowances

· Maternity benefits for staff or spouses

· 13th-month salary and performance bonus (subject to company discretion)

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a general manager? Do you have customer service experience? How many years' experience do you have as a manager / team lead?

Established in 2013, we are a subsidiary of Public Listed company involves in Healthcare business. We are a dynamic, exciting place to work. We hire exceptional people, and every one of them is empowered to think independently, take initiative and be innovative. We invite you to explore the world of opportunities waiting for you.

Established in 2013, we are a subsidiary of Public Listed company involves in Healthcare business. We are a dynamic, exciting place to work. We hire exceptional people, and every one of them is empowered to think independently, take initiative and be innovative. We invite you to explore the world of opportunities waiting for you.

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