General Manager

MH PROTON Group; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading automotive group in Kuala Lumpur seeks a General Manager to oversee showroom, service centre, and Body & Paint divisions. The ideal candidate should have 8-10 years in the automotive industry and at least 5 years in a senior management role. Responsibilities include operational oversight, strategic planning, and ensuring compliance with standards. Strong leadership and analytical skills are essential.

Qualifications

• Preferably 8-10 years of experience in the automotive industry.
• At least 5 years in a senior management role.
• Proven experience managing dealership operations.

Responsibilities

• Lead and manage day-to-day operations of the showroom and service centre.
• Develop and implement strategic plans to achieve sales targets.
• Ensure compliance with operational guidelines and sales standards.

Skills

Leadership

Operational efficiency

Customer satisfaction

Analytical skills

Communication

Problem-solving

Job description

Responsibilities

Lead and manage day-to-day operations of the showroom, service centre/workshop and Body & Paint division.

Manage the overall company operations efficiently and effectively for maximization of productivity and profitability.

Ensure that the Company meets all our customers’ needs in accordance with the Sales and After Sales targets.

Representative at meetings and functions. This role will be a spokesperson for the Company.

Develop and implement strategic plans to achieve sales target, customer satisfaction and profitability.

To identify, develop and direct the implementation of business strategy and annual business plan in line with Company’s objective, mission and vision.

Ensure full compliance with Proton Edar’s operational guidelines, sales standards and brand expectations.

Ensure full compliance with Proton Edar’s dealership policies, audits and SSI & CSI standards.

Lead and develop the management team to enhance service quality, operational efficiency and staff discipline.

Oversee company budgeting, sales performance and monthly P&L reviews across all divisions (Sales, Aftersales and Body & Paint).

Review, monitor and analyse the activities, costs and operations of Subordinate Managers and consolidate these analysis for submission to the Top Management.

Build and maintain strong relationships with Proton HQ, customers, vendors and key partners.

Ensure effective stock management and inventory control for vehicles and spare parts.

To undertake any other ad hoc duty/task/project assigned by the Top Management.

Qualifications

Preferably 8-10 years of experience in the automotive industry, with at least 5 years in a senior management role.

Proven experience in managing dealership operations (preferably Proton or other major automotive brands).

Strong analytical, organization and problem-solving skills.

Excellent communication and interpersonal abilities.

High level of integrity, accountability and customer focus.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a general manager?
• How many years' experience do you have as a manager / team lead?