Full Time Sales Advisor - 1 Utama (7-month Contract)

H & M Hennes & Mauritz Gruppe; Petaling Jaya; On-site; MYR 24,000 - 36,000; Full time

Job summary

An established industry player seeks a Sales Advisor to enhance customer experiences and embody the brand's heart. In this full-time role, you will greet customers, assist at the cash desk and fitting rooms, and ensure a welcoming atmosphere. Your proactive approach and genuine interest in fashion will help create memorable shopping moments. With attractive benefits, including a clothing allowance and a generous staff discount, this position offers a fantastic opportunity for growth and development in a diverse and inclusive environment.

Benefits

25% Staff Discount

Clothing Allowance

H&M Incentive Program

Qualifications

• Genuine interest in customer experience and service.
• Proactive and adaptable to improve processes.

Responsibilities

• Provide high-level service and assist customers throughout the store.
• Process deliveries, replenish stock, and merchandise garments.

Skills

Customer Service

Proactive Approach

Communication Skills

Interest in Fashion

Team Collaboration

Adaptability

English Language Skills

Job description

Job Description

As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand.

You will have the opportunity to provide high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you will play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, with your team, you will create moments that matter.

While previous experience in customer service and familiarity with fabrics are beneficial, they are not mandatory.

Qualifications

• Customer-focused: you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
• Proactive: you use your initiative to provide customers with a memorable shopping experience.
• Curious: you seek opportunities to improve everyday processes and routines and take proactive action where needed.
• You listen to and show interest in others’ ideas and opinions.
• You’re honest and genuine in your approach.
• You are interested in fashion and trends.
• You are communicative, positive, and open-minded.
• You’re willing to learn and adapt.
• You’re collaborative, inclusive, and supportive of others.
• You have good English language skills.

Additional Information

This is a full-time 7-month contract position of 38 hours per week.

We offer all our employees attractive benefits with extensive development opportunities worldwide. All employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. Additionally, employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program.

In addition, you will also receive:

• Clothing Allowance

Inclusion & Diversity

At H&M Group, we’re committed to creating and maintaining inclusive, diverse, and equitable workplaces. Our teams should include a variety of people sharing their knowledge, experience, and ideas. A diverse workforce positively impacts how we address challenges, perceive possibilities, and relate to colleagues and customers worldwide. Therefore, all diversity dimensions are considered in our recruitment process.