Front Office Assistant

Kelab Golf Negara Subang; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

Kelab Golf Negara Subang is seeking a qualified Front Desk Staff to be the first point of contact for members and guests. Responsibilities include greeting guests, managing calls, providing administrative support, and maintaining organized reception areas. Ideal candidates will possess customer service skills and be proficient in Microsoft Office. Join a prestigious club where you can grow your career in a welcoming environment.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Excellent customer service skills with a proactive attitude.
• Strong verbal and written communication skills in English and Bahasa Malaysia.
• Ability to handle sensitive information discreetly.

Responsibilities

• Serve as the first point of contact for members and guests.
• Maintain the front desk and reception area for a professional image.
• Provide administrative support including data entry and document preparation.

Skills

Customer service

Organizational skills

Communication

Education

Secondary/SPM/'O' Level certification or equivalent

Tools

Microsoft Office Suite

Job description

Job Responsibility

• Serve as the first point of contact for Kelab Golf Negara Subang (KGNS), greeting members and guests with a professional and welcoming demeanor, both in person and via telephone.
• Manage incoming calls, efficiently directing them to the appropriate personnel or department, and accurately recording messages.
• Maintain a tidy and organized front desk and reception area, ensuring a professional and presentable image for KGNS.
• Provide administrative support to various departments, including but not limited to, data entry, photocopying and preparing documents using Microsoft Office Suite.
• Assist with member inquiries and requests, providing accurate information about KGNS facilities, services, and events, escalating complex issues to the appropriate manager.
• Manage incoming and outgoing mail and deliveries, ensuring timely and accurate distribution.
• Maintain and update member databases and records, ensuring accuracy and confidentiality.
• Handle basic accounting tasks such as processing payments and issuing receipts, adhering to established procedures.
• Monitor and manage office supplies, ensuring adequate stock levels and placing orders as needed.
  
  

Job Requirements

• Possess a minimum of Secondary/SPM/'O' Level certification or equivalent.
• Demonstrate excellent customer service skills with a proactive and helpful attitude.
• Exhibit strong verbal and written communication skills in both English and Bahasa Malaysia.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
• Possess exceptional organizational skills and attention to detail to manage front office operations efficiently.
• Maintain a professional appearance and demeanor at all times, reflecting the prestigious image of KGNS.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Prior experience in a customer-facing role or front office setting is an advantage but not mandatory; fresh graduates are encouraged to apply.
  
  

Job Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO