Qualifications & Certifications
- Minimum SPM/ High school diploma or equivalent; additional certification in office administration is a plus
- 1-2 years of experience in a front desk or customer service role
Skill / Attributes / Competencies
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other office management software
- Strong verbal and written communication skills
- Demonstrated ability to manage multiple tasks and prioritize effectively
Main Responsibilities
- Serve as primary front desk contact, greeting visitors and handling incoming calls professionally.
- Provide high-level administrative support to C-suite office.
- Manage and coordinate meeting room bookings efficiently.
- Manage incoming calls, up-keep call log record, emails, and inquiries, directing them to the appropriate departments
- Support internal teams with administrative tasks as needed.
- Ensure confidentiality and discretion in all dealings.
- Maintain an organized reception area, ensuring it is always welcoming and presentable.
Minimum Job Functions
- Schedule appointments and manage calendars for team members
- Assist with administrative tasks, including data entry and filing
- Handle incoming and outgoing mail and packages
- Support the team with special projects and events as needed