Front Desk Staff

Hotel De'La Ferns Cameron Highlands; Cameron Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

Hotel De’la Ferns in Cameron Highlands is seeking a dedicated Front Desk Staff to manage receptionist duties and enhance guest experiences. Ideal candidates should possess strong communication skills and the ability to multitask effectively. Join our welcoming team and contribute to a memorable stay for all guests.

Qualifications

• Proficient in phone etiquette and communication.
• Experience in receptionist duties and customer service preferred.
• Computer literacy and ability to multitask effectively.

Responsibilities

• Handle receptionist duties and manage phone calls.
• Provide excellent customer service to guests.
• Maintain effective communication with colleagues.

Skills

Phone Etiquette

Communication skills

Receptionist Duties

Customer Service skills

Computer Literacy

Multitasking

Education

High school diploma or equivalent

Job description

Company Description

Welcome to Hotel De’la Ferns, where the essence of travel lies in the art of discovery. Our hotel in Cameron Highlands invites you to forge a personal connection with the captivating landscapes of the area, offering a haven for both locals and foreigners. Whether you seek relaxation in our private garden or adventure in exploring local sights, Hotel De’la Ferns caters to all your desires.

Role Description

This is a full-time on-site role for a Front Desk Staff at Hotel De’la Ferns in Cameron Highlands. The Front Desk Staff will be responsible for receptionist duties, handling phone calls with proper phone etiquette, providing excellent customer service, and maintaining effective communication with guests and colleagues.

Qualifications

• Phone Etiquette and Communication skills
• Receptionist Duties and Customer Service skills
• Computer Literacy
• Experience in the hospitality industry is a plus
• Ability to multitask and prioritize tasks efficiently
• High school diploma or equivalent