Front Desk/ Receptionist (UP TO RM5000!)

Svenson Hair Center Sdn Bhd; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hair and wellness center in Subang Jaya is seeking a Customer Service Executive to provide exceptional service to clients. This role offers a competitive salary starting at RM4,000 – RM5,000, with significant earning potential through commissions and allowances. Candidates who excel may progress to Sales Consultant positions, benefiting from health coverage, bonuses, and clear development paths.

Benefits

Competitive salary

Medical & Dental Coverage

Performance-based allowances

Longevity Bonuses

Exclusive Staff Discounts

Career growth opportunities

Qualifications

• Experience in admin and/or customer service preferred.
• Positive attitude and willingness to learn.
• Strong communication abilities.

Responsibilities

• Provide quality customer service at all times.
• Assist customers with appointment bookings.
• Handle payment transactions accurately.

Skills

Customer service skills

Interpersonal skills

Communication skills

Teamwork

Computer proficiency

Tools

MS Office

Job description

Competitive Salary Starting from RM4,000 - RM5,000 !!

Kickstart Your Career with Us!

Looking for a role where you can grow professionally and earn more as you advance? Join our dynamic team as a Customer Service Executive — and unlock your potential to be promoted to a Sales Consultant based on your performance.

We provide all the tools, support, and training you need to succeed — and reward those who go the extra mile.

Job Description

Reporting to the Center Manager, the Customer Service Officer is the first contact point for clients and visitors to our center. As part of the team, the front desk executive’s role is to assist in the smooth and efficient running of the center, to adhere to protocols at all times in line with the company strategy, goals and values; and be knowledgeable about the services we provide.

Responsibilities

• Provide quality customer service at all times; greet customers in a professional, friendly and polite manner
• Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers’ requests
• Constant monitoring of the appointment system to maximize available appointment time
• Handle payment transactions and ensure accuracy of records
• To maintain and accurately file records and update client’s information
• Assist with inventory management
• Any ad hoc duties requested by the center manager/operations executive

Requirements

• Preferably with experience in admin and/or customer service
• Positive attitude, willing to learn and good team player
• Good interpersonal skills with strong communication ability
• Able to work independently and as a team
• Computer Savvy and proficient in MS Office

Working Location Mid Valley, KL

High Commission Payouts: Unlock unlimited earning potential through generous commissions and multiple incentive schemes to help you achieve your desired salary goals

Medical & Dental Coverage: We've got you covered for your health and wellness needs

Attractive Allowances: Including attendance, or performance-based allowances (depending on role)

Longevity Bonuses: Be rewarded for your loyalty and commitment over time

Exclusive Staff Discounts: Enjoy special pricing on our products and treatment packages

Clear Career Growth & Progression: We invest in your future with structured development and promotion opportunities

Interested candidates are welcomed to apply online with a comprehensive resume, via the "APPLY NOW" button below.

We regret that only shortlisted candidates will be notified.

Unlock job insights

Salary match • Number of applicants • Skills match

You will be asked to answer the following questions:

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What\'s your expected monthly basic salary?
• How many years\' experience do you have as a customer services representative?
• Do you have customer service experience?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?

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What can I earn as a Front Desk Receptionist