Front Desk Receptionist

LE CLASSIC HAIR STUDIO; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading studio in Shah Alam seeks a Receptionist to provide excellent customer service and manage front desk operations. Responsibilities include welcoming guests, scheduling appointments, handling transactions, and maintaining a neat reception area. The role requires strong communication skills in English, Mandarin, and Bahasa Malaysia, along with organizational abilities. Competitive benefits such as EPF/SOCSO, annual leave, bonuses, and free staff hair services are included.

Benefits

EPF/SOCSO

Annual leave

Medical leave

Annual bonus

Performance incentive allowance

Training provided

Full set uniform provided

Fun & friendly environment

Free hair service monthly

Staff discount

Qualifications

• 1-2 years of experience in a similar role (Salon/retail industry experience is a plus!).
• Professional appearance & friendly personality.

Responsibilities

• Welcome Guests and manage calls & inquiries.
• Schedule appointments and handle transactions.
• Maintain reception area and assist with admin tasks.

Skills

Strong communication skills

Excellent customer service skills

Highly organized

Detail-oriented

Multitasking

Education

SPM qualification or equivalent

Job description

Job Responsibility

• Warmly Welcome Guests â Greet every visitor with a friendly smile and professional demeanor.
• Manage Calls & Inquiries â Answer phone calls, direct them to the right department, and handle messages efficiently.
• Schedule Appointments â Assist customers with bookings and manage appointment schedules.
• Handle Transactions â Process cash and credit card payments accurately.
• Maintain Reception Area â Keep the front desk neat, tidy, and presentable at all times.
• Assist with Admin Tasks â Manage mail, handle general office duties, and support salon operations.
  
  

Requirement

Job Requirements

• 6 working days
• SPM qualification or equivalent
• 1-2 years of experience in a similar role (Salon/retail industry experience is a plus!)
• Strong communication skills in English, Mandarin & Bahasa Malaysia
• Excellent customer service skills
• Professional appearance & friendly personality
• Highly organized, detail-oriented & able to multitask
  
  

Available in various locations:

• Nu Empire Subang Mall
• Setia City Mall
  
  

Job Benefits

• EPF/SOCSO
• Annual leave
• Medical leave
• Annual bonus
• Performance incentive allowance
• Training provided
• Full set uniform provided
• Fun & friendly environment
• Free hair service monthly
• Staff discount