Front Desk Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a G.O Front Desk Manager, where you will oversee a diverse team and ensure exceptional guest experiences. This exciting role involves coordinating reception activities, motivating your team, and developing local sales while maintaining the resort's standards. You will have access to fantastic infrastructures and activities, and the opportunity to showcase your talents on stage! This is your chance to make a significant impact in a vibrant environment.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Multilingual with comfort in international settings.

Responsibilities

• Oversee and motivate an international team of 20-25 employees.
• Coordinate reception activities and ensure guest satisfaction.
• Guarantee compliance with health and safety rules.

Skills

Sociability

Multilingualism

Problem-solving

Team Motivation

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Oversee, unite and motivate an international team of 20 to 25 employees (evaluations, training with the University of Talents, development opportunities...)
• Coordinate all reception activities.
• Inform, coordinate and organise the customers' stay and meet their expectations.
• Develop local sales in the resort.
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets.
• Unite and motivate your teams around the defined objectives and support their development.

In becoming a G.O Front Desk Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.