Front Desk Manager (M/W) Club Med Resort Malaysia or overseas

Club Med; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player seeks a G.O Front Desk Manager to oversee a vibrant team and ensure exceptional guest experiences. This role involves motivating a diverse group of employees, coordinating all reception activities, and developing local sales strategies. You will play a key part in creating memorable stays for guests while ensuring compliance with health and safety standards. If you are sociable, multilingual, and passionate about hospitality, this is your chance to shine in a dynamic environment where your talents can truly flourish.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Fluency in at least two languages for international communication.

Responsibilities

• Oversee and motivate an international team of 20 to 25 employees.
• Coordinate reception activities and ensure customer satisfaction.
• Guarantee compliance with health and safety rules.

Skills

Sociable

Multilingual

Helpful and attentive

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Oversee, unite and motivate an international team of 20 to 25 employees (evaluations, training with the University of Talents, development opportunities...)
• Coordinate all reception activities
• Inform, coordinate and organise the customers' stay and meet their expectations
• Develop local sales in the resort
• Guarantee compliance with Club Med health and safety rules as well as maintenance of the resort's assets
• Unite and motivate your teams around the defined objectives and support their development.

In becoming a G.O Front Desk Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.