Front Desk Manager Assistant Club Med Cherating

Club Med; Kota Kinabalu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international vacation company in Kota Kinabalu is seeking a Front Desk Manager Assistant. In this role, you will connect with guests, manage reception activities, and ensure quality service. Ideal candidates are sociable, multilingual, and attentive to detail. Join us for a rewarding experience in a dynamic environment.

Qualifications

• Sociable and able to connect with guests.
• Multilingual, mastering at least two languages.
• Helpful and attentive, capable of finding solutions.

Responsibilities

• Relay directives from the Reception Manager.
• Assist in managing reception and coordinating with services.
• Control reception finances and deposits.
• Train the reception team.
• Ensure adherence to quality and safety standards.
• Promote internal sales and manage client requests.

Job description

Overview

You are sociable, you know how to connect with our guests and build a trusting relationship. Helpful and attentive, finding the right solution for all our guests. Multilingual, you master at least two languages and are comfortable with international guests.

Responsibilities

• Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception Manager.
• Assist Reception Manager in the organization and management of reception and the coordination with other services (housekeeping, restaurant, maintenance…)
• Participate and control the till of the reception, of the deposit of valuables, and the management of the rooms and transfers
• Accompany and train the reception team
• Application of Club Med’s quality standards as well as hygiene and safety rules
• Promote internal sales (overnight stays, room upgrades and meals)
• Control and solve all requests, comments and incidents which are brought up by our clients

In becoming a G.O Front Desk Manager Assistant, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.