Front Desk cum Admin Officer

Frasers Group Asia; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the sports retail sector is seeking a Front Desk cum Admin Officer to enhance customer experience and manage administrative duties. The role offers a dynamic work environment, requiring strong organizational skills and communication abilities in both English and Malay. The right candidate will thrive in a fast-paced setting and contribute to the company's multi-channel elevation strategy.

Qualifications

• At least a diploma with 1 year experience in reception or administrative roles.
• Proficiency in both English and Malay.
• Effective time management skills and ability to work in a fast-paced environment.

Responsibilities

• Attending to incoming and outgoing calls courteously.
• Managing all incoming and outgoing mails and deliveries.
• Coordinating daily operations related to facilities and services.

Skills

Computer literacy

Organizational skills

Time management

Interpersonal skills

Education

Diploma

Job description

Sports Direct Malaysia is currently looking for a Front Desk cum Admin Officer to join our growing team.

Sports Direct Malaysia operates a total of 39 retail stores domestically and manages a proprietary SportsDirect.com e-commerce site for domestic and regional fulfillment. We offer over 70 leading global sports brands, providing a wide variety of choices and value. The company employs over 1000 staff and plans to expand rapidly across Asia in the coming years.

We have developed a new generation of stores as part of our multi-channel elevation strategy to enhance the customer experience at every step. Our focus is on presenting an unrivaled range of quality products at excellent value in a modern, spacious environment. Our stores are uniquely zoned by key sports categories, including:

• SD Football
• SD Running
• SD Training (fitness, cross training, gym equipment, weights, boxing, yoga)
• SD Rackets (badminton, tennis, squash)
• SD Swimming (pool, beach, water sports)
• SD Sports (basketball, rugby, extreme games, cycling, skates & indoor games)
• SD Lifestyle (Men, Women & Kids)
• SD Outdoor (hiking, trekking, camping & fishing)

Job Description

Your responsibilities as the Front Desk cum Admin Officer will include but are not limited to:

• Attending to all incoming and outgoing calls courteously and professionally, directing inquiries to the correct parties.
• Managing all incoming and outgoing mails, including courier services and goods deliveries, and sorting and distributing them promptly.
• Greeting and welcoming guests/visitors, informing company personnel of guest arrivals, and offering drinks if needed.
• Coordinating daily operations related to facilities and services at HQ, warehouse, and outlets, including meeting rooms, pantry, cafeteria, office equipment, cleaning services, waste disposal, plants, and washrooms.
• Managing pest control services for HQ and outlets.
• Preparing Purchase Orders/Payment Requests and gathering invoices, bills, and supporting documents for approval.
• Monitoring, reordering, and replenishing non-trade items such as stationery, name cards, letterheads, and F&B supplies.
• Ensuring the reception area is tidy and organized at all times.
• Performing any other duties as assigned by the immediate superior.

Qualifications

The candidate must meet the following requirements:

• Computer literacy
• Proficiency in both English and Malay
• At least a diploma with 1 year of experience in reception or administrative roles
• Good organizational skills
• Effective time management skills and ability to work in a fast-paced environment
• Pleasant personality and positive attitude

Additional Information

An opportunity like this at Frasers Group is for the fearless. The potential is massive, and the experience is unrivaled. To make the most of it, you need to embody our principles:

THINK WITHOUT LIMITS - and lead the team with you

BE RELEVANT - to our people, partners, and the planet