Front Desk Ambassador (Mandarin Speaker)

TDCX; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

Join TDCX as a Front Desk Ambassador and be part of a fast-growing BPO company renowned for its positive culture and career growth opportunities. This role involves welcoming visitors, managing front desk operations, and ensuring an engaging environment. Candidates with hospitality backgrounds are preferred, along with strong communication skills in English and Mandarin.

Benefits

Attractive remuneration

Comprehensive medical coverage

Engaging activities and recognition programs

Strong learning and development plans

Flexible working arrangements

Qualifications

• Preferable working experience in hospitality.
• Excellent verbal and written communication skills in English & Mandarin.

Responsibilities

• Guide and welcome visitors at the front desk.
• Schedule meetings and coordinate office activities.

Skills

Telephone etiquette

Pleasant disposition

Communication skills

Job description

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport.

Flexible working arrangements

What is your mission?

Public Relations Management - As a FDA (Front Desk Ambassador), one is expected to have a professional appearance and demeanor. Guide & Welcome the visitor at the front desk.

Events Management - Familiarizing with the relevant details of each event and its subsequent on-ground activation.

Facilities Management - Scheduling meetings and coordinating office activities, including partnering with the relevant subject matter experts to ensure a well and safe office environment for our colleagues and visitors.

Project Management - Take up other duties as assigned (travel arrangements, schedules, purchasing, research, etc.)

Who are we looking for ?

Preferable with working experience in hospitality: Front Desk / Reception – Hotel & Resorts, Premium Residences, Commercial Properties, Entertainment, Malls, Spa, Retailers, Event Management Promoters / Coordinators, Premium Coach’s Conductors, etc..

Fresh graduates (Sabah & Sarawak) are encouraged to apply.

Open for local Malaysian.

Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics.

Excellent verbal and written communication skills in English & Mandarin to effectively communicate with Mandarin speaking clients.

Who is TDCX

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning more than 400+ industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following types of qualifications do you have? How would you rate your Mandarin language skills? Which of the following statements best describes your right to work in Malaysia? How many years' experience do you have as an Ambassador?

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Perks and benefits Medical Miscellaneous allowance Dental Vision Incentive, Bonus and Commission Plan, Life-long Le

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